bill-e
Epic Samsung Care Ambassador
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- 4871 Likes
- 313 Solutions
- 12 Posts
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9 hours ago
If it works Safe Mode then that means that one of the apps that you've installed is affecting it. Reading what you've posted, are you talking about Adaptive Brightness or keeping the screen on while viewing.? Keeping the screen on uses the front camera and Adaptive Brightness would use a photo sensing device... probably the camera to detect changes in ambiant light.
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12 hours ago
Try booting to Safe Mode and see if it still does it with Adaptive disabled
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14 hours ago
That is a 2023 TV so one would think the TV supports those apps. My 2023 Monitor and 2024 TV does. It is not up to the OEM (Samsung) to support an app or even possible, it is the App developer. Samsung apps are supported by Samsung because they control the source code. MLB and Pluto own/control their source code and are responsible for its compatability. What kind of issues are you having? Submit bug reports to the app developers.
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17 hours ago
@Faymich Try these options in order. Unplug your TV for a minute and then plug it in again and check. In Settings disconnect the TV from your WiFi, remove power from your Wifi router for 30 seconds and plug back in. Go to your TV and connect to the WiFi and check. Uninstall and reinstall TV Plus
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17 hours ago
@AlonsoThePoet Unplug the TV power for a minute and then plug in again. Then, if the app doesn't install, Resetting the hub is the only option.
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yesterday
You may have already done thins but I would go to TV Settings and disconnect the internet connection and then I would Power cycle the router and reconnect the TV wifi and test. If that doesn't work I would call tech support for the ISP as recommended.
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Wednesday
I would hold Power and Vol Doen until it reboots. Might be as long as a minute. Try it multiple times.
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Wednesday
If the TV is under warranty then I would start a warranty claim with Samsung. If not, if you still call Samsung they can point you to authorized repair centers. It could be that you need a reflash of the firmware (not the same as a Factory Reset) and a Samsung repair center could accomplish that. Another thought before you resort to repair is to remove any apps that you've installed and see if it's possible that one of those apps are the problem. Good Luck!
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Monday
Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
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Sunday
I am totally satisfied with my QN90D. I was space limited to 55" but as compared to my 2012 Samsung 46" TV (paid $2k for it back then... Top of the line model) it is an amazing upgrade in picture quality.
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bill-e
Epic Samsung Care Ambassador
in QLED and The Frame TVs
a week ago (Last edited a week ago ) in
a week ago
I have a Q90D (w/Denon AVR) and Dolby Atmos is an option in Expert Settings and it is always their but may be greyed out when incompatible settings are selected.... so your TV should have it. Is your soundbar connected via HDMI2 with eARC set to Auto?
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bill-e
Epic Samsung Care Ambassador
in QLED and The Frame TVs
a week ago (Last edited a week ago ) in
a week ago
To see the SD card go to My Files (or another File Manager) and you should see it listed.
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a week ago
2 Likes
Have you owned an OLED TV before? Is it a well lit room? I'm not saying that there isn't an issue with your TV but I recently passed on an S90D because all the reviews I read said that OLED were best in dark rooms as they don't gwete super bright. I opted for the Q90D QLED over the S90D for two reasons, brightness and burn in. The QLED is very bright in my bright living room and I couldn't be happier. If you are still within your return window consider returning it while you can if you don't think it is bright enough. Or exchange it if you think it is defective.
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a week ago
Press and hold Power and Vol Down until it starts to boot. make take up to a minute and may take multiple tries.
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a week ago
I don't have a specific fix I can tell you but if this was happening to me and I tried what you did, I would perform a reset of the remote. Look for instructions for your particular remote on the Samsung site but I think holding Return and Enter for 10 seconds will do it. If the above doesn't work I would Factory Reset the TV and don't restore any backup initially and see if it works. And lastly, I would go on Amazon or even Wal-Mart and buy a under $10 universal remote that states it is for Samsung and try that. Like this: https://www.amazon.com/Newest-Universal-Control-Samsung-Compatible/dp/B08CZ1FYBD/ref=sr_1_1_sspa?crid=148OP1LIERF9V&dib=eyJ2IjoiMSJ9.7eAK6SYb6Me5Smx6W_jkSVjnv4GgPGTbY48Tzvwds4RQVnh22TMm_WQ_qFBfShGbDcDGI8hQt7j4I4a8o3unIRhDtn2qJW_NxT5fzxEatjkHG4R4UpcrG7LNd8jWY7ZKZS9LwK9zMtUapjMs0AsCq2xP8-cD6l0m0m762vw_Xe9kgirbjiKElAFc18q2LFSHHIHHVNGrNoqH9vG-mauKqFq0TznncW3zjkl2jE7f_oA.cVJ24IQ7zYlpqddDQWqG9DrMxR102GoOZqumbPiMEm0&dib_tag=se&keywords=Samsung+tv+remote&qid=1719404609&sprefix=samsung+tv+remote%2Caps%2C131&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1
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a week ago
1 Like
The apps should, and do on my Tab S8U, resize to they size and position that they were at when they were closed. I did a search and a couple of people who had this problem fixed it by changing to HD resolution and then changing back to FHD
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2 weeks ago
On your Tab go to Settings->WiFi and then press on the name of your wifi connection to the router. Once the menu pops up find "Forget" and press that to delete the connection. Then go to the Router and unplug it for 30 seconds and then plug it back in Now power off your tablet completely. Once it's off turn it back on again. Onct the tablet and router are back on, go to Settings->WiFi in the tablet and find the name of the router connection and connect.
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2 weeks ago
10 Likes
The Blue Check means that the device is actively connected. The connected device does not need to be the device that is being displayed though t normally is. I've also seen devices show blue checkmarks for seamingly no reason but I think that the TV/Monitors detection software believes that there is something active. I would assume the same for the Remote Connection icon. I would make sure that Remote Connection is turned off in Settings until you need it.
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2 weeks ago
1 Like
Forget the the Tab's current wifi connection to your router and power cycle both the Tab and the router, then create the connection again and see if that helps.
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2 weeks ago
1 Like
I don't think the S9FE supports a Bluetooth S-pen or Air Actions. It does have a magnetic storage but no charging or connection.
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2 weeks ago
" I was told by Samsung support that the unlocked 5G release for Android 14 had an issue and was held back." You should have led with that 😉 Nobody hear has any idea as to when Samsung is going to release anything.
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2 weeks ago
It's waiting for something to download. Power cycle you're router and delete all connections to it on your TV settings and then reestablish the connection. Do you have any issues streaming content?
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2 weeks ago
Here are instructions for downloading the firmware onto a USB stick and updating our TV https://us.community.samsung.com/t5/LED-and-OLED-TVs/Updating-your-television-via-USB/m-p/70884#M17669
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2 weeks ago
Start here. https://www.amazon.com/webcam-samsung-smart-tv/s?k=webcam+for+samsung+smart+tv
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