IDShield Reviews

399  •  Excellent
TrustScore 4.5 out of 5

4.7

In the Software Company category

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Reviews4.7

399 total


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Rated 5 out of 5 stars

Just wow

Just wow! Saves my identity when someone stole my private information. Very quick to response! It’s not 5 stars it should be 10!

Date of experience: April 29, 2020

Reply from IDShield

Matthew, thanks for the glowing review. We love hearing from our valued members. Your Privacy is Your Business. Protecting it is Ours. Thanks for choosing IDShield.


Rated 5 out of 5 stars

Easyto use and great peace of mind.

Date of experience: April 29, 2020

Reply from IDShield

Gina, thanks for the glowing review. We couldn't agree more. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.


Rated 5 out of 5 stars

As a comedian I keep an Instagram…

As a comedian I keep an Instagram account. One night after a show back in my hotel room laying on the bed I noticed my 'painted' toe nails, done by my 9 yo daughter. Took a picture and labeled it 'when you take your socks off..." The next day IDShield alerts flagged it as potential sexual content. Even though it was my own post they flagged I was happy they were on it trying to protect my image on social media.

Date of experience: April 29, 2020

Reply from IDShield

Keith, thank you for the glowing review. We couldn't agree with you more. IDShield is here to protect you and your family’s reputation and privacy so there’s nothing standing in the way of your next opportunity in life. Thanks for being a valued member.


Rated 5 out of 5 stars

Helped with driver’s license fraud restoration!

I was so thankful to have this coverage when I found out I was a victim of drivers license fraud. Someone had been messing with my identity in NC, when I live in CA! They managed to rack up 3 years of fines and penalties linked to me. My private investigator took on my case, and restored my driving record and identity in 2 weeks!

Date of experience: April 29, 2020

Reply from IDShield

Sarah, thanks for the review. We are proud to help our members protect what matters most with the best identity theft protection available.  Thanks for choosing IDShield.


Rated 5 out of 5 stars

My info exposed on the dark web!

I was received several notifications that my info was exposed on the dark web and wasn't really sure what to do. I talked with one of the IDShield specialists who walked me through what each category meant and what I needed to do as well as how it possibly happened. I have taken the steps to help limit any additional exposure.

Date of experience: April 29, 2020

Reply from IDShield

Corey, thank you for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks for being a valued member.


Rated 5 out of 5 stars

A few years ago I had tax fraud!

A few years ago when I filed my taxes, my accountant told me someone else already filed taxes in my name. I was a victim of tax fraud. I called my IDShield and they gave me piece of mind knowing I had a professional fixing it for me. After a few months everything was resolved and I received my tax refund.

Date of experience: April 29, 2020

Reply from IDShield

Daniel, thank you for the five-star review. We are delighted to hear our team is providing you with excellent service. We are proud to help our members protect what matters most with the best identity theft protection available. 


Rated 5 out of 5 stars

It's such great peace of mind

It's such great peace of mind to have this affotdable service knowing that any identity theft question or situation is going to be fully addressed by the investigators. Plus, I always know what's going on with my credit rating. Great value, great service.

Date of experience: April 29, 2020

Reply from IDShield

Scott, thank you for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.


Rated 5 out of 5 stars

Teen daughters and IDShield

I love the IDShield app, I appreciate receiving alerts when there is activity. I entered my personal information, and had my covered family members do the same. IDShield is monitoring it for me. We have teenage daughters and one of many benefits, is the social media monitoring. This makes me feel good knowing we have a "watch dog" looking over their shoulders making sure everything is okay. That's peace of mind for a parent. Thank you IDShield, we are members for life.

Date of experience: April 29, 2020

Reply from IDShield

Michael, thank you for the glowing review. We couldn't agree more. IDShield monitors your information on the dark web and social media platforms and alerts you about any suspicious activity. IDShield is here to protect you and your family’s reputation and privacy so there’s nothing standing in the way of your next opportunity in life. Thanks for being a valued member.


Rated 5 out of 5 stars

My favorite part of ID Shield is access to their investigators

It's refreshing to get alerts on every area of my identity being monitored, and awesome to have access to the licensed investigators. My wife and I went to Dubai on vacation and I called and asked about steps for security visiting that country, and the advice I received was so comprehensive and thorough, things I would have never thought of myself!

Date of experience: April 29, 2020

Reply from IDShield

Kevin, thank you for the glowing review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.


Rated 5 out of 5 stars

Email and Password Compromised

I received an email that I should not have opened. Clicking on this email, I immediately released it was a scam. Within a few minutes, I received an alert that my email address and password was compromised and suggesting that I immediately change my password information. These alerts give me peace of mind knowing that my information is being monitored to catch things as quickly as possible!

Date of experience: April 29, 2020

Reply from IDShield

Melissa, thank you for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.


Rated 5 out of 5 stars

Can't beat the price and service

Can't beat the price and service!
I knew that my information was compromised in the Equifax Data Breach. I wanted to get the best ID Protection in the market and found IDShield was the only one that Included Restoration.
Since I signed up and downloaded the app, I have received multiple alerts about credit inquiries and attempted address changes that wasn't me. I have been able to speak to my Private Licensed Investigator everytime about it, and they resolved the issue for me before it turned into a flat out theft.
The monitoring features are amazing, and the peace of mind that I have Restoration in case I am ever a victim is well worth $9.95!

Date of experience: April 29, 2020

Reply from IDShield

Rod, thanks for the five-star review. IDShield monitors your Personally Identifiable Information (PII) and online privacy from all angles, and if your identity is stolen, we provide full- service restoration to restore your identity to its pre-theft status. Thanks for being a valued member.


Rated 5 out of 5 stars

Just this year I receive a disturbing…

Just this year I receive a disturbing alert about 4 or 5 public records that I did not recognize. I immediately called into IDShield and was connected to a specialist to assist. Come to find out, the local county was updating its records to digital triggering the alerts. Though it was a false alarm it was nice to know that IDShield was there and would handle things on my behalf if my identity was compromised.

Date of experience: April 29, 2020

Reply from IDShield

Scott, thanks for the five-star review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for being a valued member.


Rated 5 out of 5 stars

I was truly wondering who

I was truly wondering who, what and where to go next. But God!

Date of experience: April 23, 2020

Reply from IDShield

Elisheba, thanks for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.


Rated 5 out of 5 stars

most user-friendly service we've had …

most user-friendly service we've had with everything through the tap of an app, live people to help us and LOVE LOVE having the full restoration by licensed fraud investigators at KROLL. We don't have to worry OR pay for anything more than our ID coverage service. Signed - Resting Easy....

Date of experience: September 15, 2017

Reply from IDShield

Sheryl, thanks for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available.  Thanks for being a valued member.