The Big Take Podcast

Hackers Target the Engine of the Car Sales Industry

For weeks, car dealerships have been in chaos after hackers took down their computer systems. On The Big Take podcast: who is behind the attack?

Vehicles for sale in California.

Photographer: David Paul Morris/Bloomberg

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The car sales industry in North America ground to a halt in mid-June after sophisticated cybercriminals took down CDK Global, the software provider with a near-monopoly on the industry. It caused chaos in the middle of one of the biggest seasons for car-buying. Dealers couldn’t access their inventory. Buyers couldn’t get cars off the lot. And customers feared for their personal data.