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Customer Review
Reviewed in the United Kingdom on 26 April 2024
Superficially, an attractive slim phone, in enticing colour. The "smart" bit works well. The camera functions as it should, good internet connections, sound colours. Visually a smart phone.
However, the "phone" aspect was a disaster. I could phone out, but incoming calls were irregular. Sometimes you could receive them, other times no. Plus, you didn't get a warning that you had missed a call. Not acceptable when the phone only has 2 functions, phoning out and phoning in. Incoming calls were consistently inconsistent.
We tried everything, changing SIMs, spent ages with BT tecchies.
Honor customer services were anything but. No service.
They said I could have it repaired. I replied a new phone shouldn't need repairing.
I had lost confidence in the brand and I wanted my money back - not a replacement or a repair.
Amazon Customer Services were brilliant and I received the refund via their good offices.
However, the "phone" aspect was a disaster. I could phone out, but incoming calls were irregular. Sometimes you could receive them, other times no. Plus, you didn't get a warning that you had missed a call. Not acceptable when the phone only has 2 functions, phoning out and phoning in. Incoming calls were consistently inconsistent.
We tried everything, changing SIMs, spent ages with BT tecchies.
Honor customer services were anything but. No service.
They said I could have it repaired. I replied a new phone shouldn't need repairing.
I had lost confidence in the brand and I wanted my money back - not a replacement or a repair.
Amazon Customer Services were brilliant and I received the refund via their good offices.
