Archive by category Services and Others

Delivery App Baemin to Raise Commission Fee for Restaurants

Delivery App Baemin to Raise Commission Fee for Restaurants

SEOUL, Jul. 10 (Korea Bizwire) — Delivery app Baedal Minjok, or Baemin, said Wednesday it will raise its commission fee for restaurants that have registered for Baemin delivery services to 9.8 percent of food prices from next month. Baemin has received 6.8 percent commissions from the registered restaurants. But its two smaller rivals — Coupang [...]

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

SEOUL, Jun. 13 (Korea Bizwire) – In an unprecedented move, South Korea’s antitrust regulator, the Fair Trade Commission, has levied a record fine of 140 billion won against Coupang, the country’s largest e-commerce company, on allegations of unfairly favoring its own products over those of third-party sellers.   The staggering penalty, the highest ever imposed [...]

Users of Translation Service Naver Papago Top 20 Mln

Users of Translation Service Naver Papago Top 20 Mln

SEOUL, Jun. 10 (Korea Bizwire) — Users of Naver Papago, the South Korean online portal operator’s artificial intelligence-powered translation service, have steadily increased, topping 20 million last month on overseas demand, industry sources said Monday. The number of Papago’s monthly active users (MAUs), both for app and web versions, reached 20.74 million in May, up [...]

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

SEOUL, Jun. 5 (Korea Bizwire) – South Korea’s leading food delivery platform, Baemin, has announced that its delivery riders working over 40 hours per week earned an average monthly income of 3.93 million won from January to April this year. This figure represents a notable increase of 400,000 won (11.3%) compared to the same period in [...]

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

SEOUL, Jun. 3 (Korea Bizwire) – Baemin, the leading food delivery app in South Korea, will start charging “packaging fees” for takeout orders from July 1. While existing partners will be exempt from these fees until March 2025, the move suggests that packaging intermediation services may eventually become paid offerings across the board. According to industry [...]

Korean Delivery Apps Engage in Cutthroat Competition for Customers

Korean Delivery Apps Engage in Cutthroat Competition for Customers

SEOUL, May 20 (Korea Bizwire) – The competition among South Korea’s major food delivery apps — Baedal Minjok, Coupang Eats and Yogiyo — to poach customers from one another is intensifying into a bruising battle.  The clash among the three services erupted last year over discounts on delivery fees. After a brief lull, their rivalry reignited [...]

Coupang Eats Widens Lead Over Yogiyo in South Korea’s Food Delivery App Race

Coupang Eats Widens Lead Over Yogiyo in South Korea’s Food Delivery App Race

SEOUL, May 8 (Korea Bizwire) – Coupang Eats, the food delivery service from the e-commerce giant Coupang, has significantly extended its lead over its rival Yogiyo in terms of monthly active users, according to data from WiseApp, a mobile app analysis service.  In April, Coupang Eats had 6.97 million active users, surpassing Yogiyo’s 5.76 million by [...]

Delivery Apps’ Free Service Sparks Price Controversies

Delivery Apps’ Free Service Sparks Price Controversies

SEOUL, May 7 (Korea Bizwire) – With the major food delivery apps in South Korea waging a “free delivery” war to lure customers, some franchise owners and restaurants have sparked controversies by charging higher prices for delivery orders compared to dine-in meals, citing the burden of the apps’ commission fees.  On May 5, industry officials said [...]

South Korea’s Industrial Structure Turned More Service-Oriented During Pandemic

South Korea’s Industrial Structure Turned More Service-Oriented During Pandemic

SEOUL, Apr. 30 (Korea Bizwire) – South Korea’s industrial makeup grew more service-driven during the Covid-19 pandemic as the healthcare and remote service sectors expanded while manufacturing contracted, central bank data has revealed.  The share of services in the country’s total output climbed 4.4 percentage points to 49.3% in 2020 from 44.9% five years earlier, according [...]