Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $19 to repair or $39 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $19 to repair/reiburse, $29 to repair or $69 to replace your phone.
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more
This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers are impressed with the performance of the cellular phone. They say it has no issues with the phone functions and works like new. They also mention that the setup process was quick and easy. Customers are also happy with the condition of the phone, saying it was delivered in perfect condition. They describe the phone as lovely and excellent refurbished S21.
Customers like the appearance of the cellular phone. They mention that it looks like new, is lovely, and is an excellent refurbished S21.
"This will be our 3rd renewed purchase. Products always operate and look brand new...." Read more
"Lovely phone but the battery isn’t as good as expected and runs down quickly!" Read more
"...I was disappointed to see these very obvious imperfections...." Read more
"...The phone looks like new however after loading SIM and powering this phone up, it works for few minutes and then unable to make calls due to it..." Read more
Customers like the performance of the cellular phone. For example, they mention it's very impressed with functionality, ease of purchase, delivery time, and that it works and looks like new. Some say that the phone itself is great.
"...Products always operate and look brand new. Very impressed with functionality, ease of purchase, delivery time, etc...." Read more
"The phone has been great. No problems getting it set up. No issues with phone functions. Looks new. Arrived quickly." Read more
"...and powering this phone up, it works for few minutes and then unable to make calls due to it being unable to register with Tmobile carrier...." Read more
"Works flawlessly on the T-Mobile network, plus no carrier bloatware loaded. Data was tranferred from an aging LG smartphone using Smart Switch." Read more
Customers are satisfied with the condition of the cellular phone. They mention that it is a high quality product, delivered on time, and in perfect condition.
"...So here's a shout-out to RE-CELL! They're a high quality company and I've bought my last two used Samsung smartphones from them." Read more
"It was delivered on time and in perfect condition" Read more
4 customers mention "Ease of setup"4 positive0 negative
Customers find the setup of the cellular phone to be easy. They mention that it's quick and easy to transfer everything from their old phone to the new one.
"...Very impressed with functionality, ease of purchase, delivery time, etc. I'd recommend not only this phone but the "renewed" line of items." Read more
"...This 2 year old renewed phone works like new. Quick setup from Samsung A11 to the flagship Samsung S 21. I got it under $300. What a savings!..." Read more
"The phone has been great. No problems getting it set up. No issues with phone functions. Looks new. Arrived quickly." Read more
"...The battery life is great, the camera is amazing. Transferring everything was a piece of cake. Completely satisfied 🥰..." Read more
Customers are dissatisfied with the battery life of the cellular phone. They mention that it randomly shuts off and takes a while to restart. Some say that the first one failed after just a week and was returned for a refund.
"...The phone itself is great but the first one failed after just a week and was returned for a refund...." Read more
"...After letting it die, I tried again. Then it randomly shuts off takes a while to restart. Now I'm out of the money." Read more
"BLUETOOTH WILL NOT CONNECT TO CAR, BATTERY LIFE IS HORRIBLE" Read more
It's not T-Mobile locked, misleading title for this item
I am a Tmobile subscriber and wanted to replace my phone which is starting to have issues. I ordered this phone because it is supposed to be Tmobile locked which is ok when I am T-mobile customer. The phone looks like new however after loading SIM and powering this phone up, it works for few minutes and then unable to make calls due to it being unable to register with Tmobile carrier. The phone shows message to call verizon (pic attached) as is locked by Verizon which I don't have account with and I'm not sure what can be done at this point beside returning it back. Since it will work on T-mobile network. I will have to return it and this time I'll be buying an unlocked phone so this kind of time waste does not happen.
This will be our 3rd renewed purchase. Products always operate and look brand new. Very impressed with functionality, ease of purchase, delivery time, etc. I'd recommend not only this phone but the "renewed" line of items.
So glad I bought this phone. I am on a budget, and can't afford a $900 phone. This 2 year old renewed phone works like new. Quick setup from Samsung A11 to the flagship Samsung S 21. I got it under $300. What a savings! I will buy another renewed phone in the future. Still learning all the great features. I do recommend.
This is the third refurbished phone I've purchased from Amazon in the past 10 or so years. Always a phone ad described with no issues. I will never buy a *new* phone from my wireless service again. WAY too expensive. Totally happy with all my Samsung Galaxy purchases from Amazon/Amazon sellers. ☺️
This phone is a gift and has not been turned on yet, so my current review is regarding the physical appearance. I ordered a phone in the condition “like new”. I tend to be renewed electronics for myself and family almost exclusively because I like the lower price and usually receive the items in perfect condition. This phone had many visible scratches on the back and even some dirt//dust on the frame. To me, this is not “like new”. I was disappointed to see these very obvious imperfections. A scratch here or there would be understandable, but for this many scratches, I wouldn’t pay for “like new” condition. I hope other reviews are true and the phone does end up working well.