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Customer Review
Reviewed in the United States on March 26, 2024
There was a lot to like about this phone. It was fast, the battery life was pretty good, although not as great as the reviews I read led me to believe. The phone really does charge from 0-100 in 30 minutes. It was amazing. They do give you the option to remove items from your status bar to prevent screen burn or just to customize to your liking, which was helpful. But there were some things I didn't like. There is no always on display. It just turns on when you move your phone. But it's not "always on." The facial recognition works great, but I could not get it to read my fingerprints properly. It was very frustrating. I also tried to transfer some photos to my computer and was unable. The One Plus folder kept freezing on my laptop. I've never had this happen with any other phone. But the deal breaker for me was that one plus does not allow users to customize the Do Not Disturb feature. I turned my notification slider to the silent position and turned on do not disturb and an alarm still went off in the middle of a meeting. I called one plus customer service and was told that they do not allow any alarms to ever be silenced on their phones. You have to go into your alarm app and silence it from there. Even trying to lower the volume to zero is impossible. You can still hear the alarm on the lowest setting. I tried using do not disturb, the notification slider, and the Zen mode app. Nothing worked. This phone isn't super expensive, but it costs enough for me to be able to expect to silence my phone if I want to do so. Returning!! This was my first time trying a OnePlus phone. Until they change that feature, I will not be trying them again.
