ASURION 2 Year Mobile Phone Accident Protection Plan ($200 - $249.99)
Purchase options and add-ons
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $19 to repair or $39 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Product Description
Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.
Product guides and documents
Looking for specific info?
Product information
ASIN | B07P83VM1G |
---|---|
Customer Reviews |
4.0 out of 5 stars |
Date First Available | February 28, 2019 |
Manufacturer | ASURION |
Warranty & Support
Feedback
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ASURION 2 Year Mobile Phone Accident Protection Plan ($200 - $249.99)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
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Top reviews
Top reviews from the United States
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Highly recommend...
Flexible with getting your replacement first before sending your broken item & generally no deductible & always pre-paid RMA label.
L.D.Holmes
Sounds good right? Well, you have to first send in the busted phone, wait until they process your return and an additional 24-48 hrs before you get the money needed to purchase a new phone. So then you have to wait for the new phone to be shipped to you!
Plus, since I purchased the broken phone on Amazon, they are giving the reimbursement in the form of an Amazon gift card. So you will HAVE to purchase the next phone off of Amazon as well.
Also, it is supposed to be possible to enter your claim online. Would not work for me, do I had to call in to the tech support line and have one of their tech guys enter the claim for me.
I sent in the package and according to UPS it arrived 2 days ago. No update on my claim online however. Still just says "in progress".
I am having to work off an old phone until I can purchase the new one and I have to say that I do not understand why I should have to wait until they receive my broken phone in the first place!!! I understand they want to get the product back, but there are other ways to ensure that happens! Living without a phone is unacceptable!!!
The only positive things I can say about this plan is that they have agreed to pay my claim and the Asurion associate that did it was very nice and helped within his power. I have nothing but good things to say for him.