I have spent years fighting to find a decent pair of bluetooth headphones since no phone manufacturer wants to make a decent phone with a jack anymore (which is endlessly stupid, but I digress). I have tried everything form fancy expensive Galaxy Buds to a myriad of budget options, and all have the same problems. Flawed connectivity, noticeably glitchy, slightly reduced sound quality.
These finally fix it. The inclusion of an option to use a headphone jack on devices that let you is a great feature. Along with multipoint connect. They fit perfectly around my skinny neck (your mileage may very on that), so travel with them is a breeze. And for the sound quality, these are absolutely the best headphones for your money.
I was loathe to go to overears full time because I like being able to take one out to hear my surroundings, and every noise passthrough I used before was sucky. (usually the outside noise obnoxiously trebley). Not with these. I actually go to concerts to listen with my headphones on because it actually makes the concerts sound better than with no headphones. Extremely convincing, near perfect noise passthrough.
The app is easy to use and has a great selection of features: from custom EQs, to adjusting the noise pass through, to other various quality of life settings. The 3D adaptive sound feature is great, though a little tricky to set up at first, and noise cancellation is very good, though not the best in the world. The battery life is also almost unbelievable. I use these headphones a lot--sometimes all day--and I still only have to charge them once or twice a week. Multipoint connection is also a very nice plus if, say, I am working at my computer and still want to be able to answer phone calls hands-free.
There are some minor flaws with them, though. First sometimes very low bassey notes from the outside world can trigger the speakers in them and give you very loud, deep popping noises. (E.g., this occasionally happens when I am riding in the car and hitting bumps in the road). Occasional outside sounds in passthrough through will sound muddled. Also the noise cancellation--while quite good--isn't perfect for every situation. Specifically, it has more trouble than, say, Bose headphones with loud, sudden sounds like fireworks. But for the money, it is still the best noise cancellation and passthrough system you can buy.
Another (minor) complaint, though, is that the adaptive settings aren't always very great. It often thinks I am sitting and automatically turns on noise cancellation when I am very much driving or walking around town or once even ice skating--all situations where passthrough is crucial. And even if I am sitting, sometimes I really want passthrough on (like if I'm in a cafe), but it automatically tries to turn noise cancelling on annoyingly. Thankfully, it can be easily overridden in the app. These days, I usually just keep the adaptive sound setting off and adjust the settings to fit the situation but sometimes it will randomly go back to automatic/adaptive mode.
My final and complaint is with the microphone for phone calls. Sometimes it works perfectly and the other line can hear my fine, sometimes all they can hear is background noise, sometimes they really can't hear me at all. I am not sure if it is some sort of firmware issue or if the microphone placement is just too far from my mouth, but for phone calls it can be a tad unreliable. When it works, which is around 75% of the time, it's perfectly good even though I have to talk a little louder than I normally would sometimes.
But all those flaws aside, these are probably the best all-around headphones I have owned and for the $120 I paid for them it's a steal. They may be more expensive as I got them on sale, but I have used headphones multiple times the price that are poorer quality and less functional than these. I'd have paid upwards of twice the price for what I got.
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Ask to play music, get directions, control smart home devices, and more with this device.
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This Item  Sony WH-CH720N Noise Canceling Wireless Headphones Bluetooth Over The Ear Headset with Microphone and Alexa Built-in, White New |  |  |  |  |  | |
| Price | -15% $128.00 List: $149.99 | $248.00 | $58.00 | -46% $134.90 New Price: $248.00 | -13% $348.00 List: $399.99 | -22% $272.99 List: $349.99 |
| Delivery | Get it as soon as Thursday, Jul 11 | — | Get it as soon as Thursday, Jul 11 | Get it as soon as Thursday, Jul 11 | Get it as soon as Thursday, Jul 11 | — |
| Customer Ratings | ||||||
| Sound quality | ||||||
| Noise cancellation | ||||||
| Battery life | ||||||
| Comfort | ||||||
| Volume control | ||||||
| Sold By | Amazon.com | Amazon.com | Amazon.com | HappyeShop | Amazon.com | Fast Ship Direct |
| connectivity tech | Wireless | Wireless, Wired | Wireless | Wireless | Bluetooth | Bluetooth, Bluetooth 5.0 |
| headphones form factor | Over Ear | In Ear | On Ear | Over Ear | Over Ear | Over Ear |
| connector type | wireless | USB Type C | wireless | wireless | Stereo Mini Jack | USB Type C |
| noise control | active noise cancellation | active noise cancellation | — | active noise cancellation | active noise cancellation | active noise cancellation |
| headphones jack | 3.5 mm Jack | 3.5 mm Jack | — | — | 3.5 mm Jack | 3.5 mm Jack |
| cable feature | Retractable | Detachable | Without Cable | Without Cable | Without Cable | Without Cable |
From the manufacturer
WH-CH720N
Enjoy all-day comfort without the noise
Wireless Noise Canceling Headphones
Noise canceling to the next level
Dual Noise Sensor Technology and an Integrated Processor V1 takes noise canceling to the next level. Now you can fully immerse yourself in the music.
Comfortable, lightweight design
The WH-CH720 is Sony’s lightest wireless noise-canceling headphones yet. Featuring a slimmer, more lightweight headband, these headphones have been re-structured to create more space and comfort for the ears. Making them the ideal headphones to work from home or watch your favorite movie.
Listen longer
Keep your music playing all day with a battery life that delivers up to 35 hours of power. USB Type-C quick charging gives up to 60 mins of play back from 3 minutes of charge.
Adjustable Ambient Sound mode
Adjustable Ambient Sound mode offers 20 level settings. Listen to your music with incredible sound quality while still hearing sounds like traffic noise, café conversations, and transport announcements. The “Focus on Voice” chat allows you to chat freely without removing your headphones.
Multipoint connection
For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. You’ll be able to quickly switch your headphones to either of the two devices at the touch of a button, making the CH720N the ideal work from home headphones.
Clear hands-free calling
Precise Voice Pickup Technology uses beamforming microphones to allow the headphones to pick up voices clearly and accurately for hands-free calls.
Voice assisitant
Just say “OK Google” or “Alexa” to activate your preferred voice assistant.
Adaptive Sound Control
Automatically optimizes volume based on your environment learning your behavior and recognizes locations that you frequently visit.
Digital Sound Enhancement
Boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE.
Sony Noise Canceling Wireless Headphones
 WH-1000XM5 |  ULT WEAR |  WH-CH720N |
|---|---|---|
Noise CancelingIndustry-Leading Noise Canceling | Noise CancelingDigital Noise Cancellation | Noise CancelingDigital Noise Cancellation |
Battery LifeUp to 30 Hrs, Quick charging: 3 Min charge for up to 3 Hrs playback | Battery LifeUp to 30 Hrs, Quick charging: 3 Min charge for up to 90 Min playback | Battery LifeUp to 35 Hrs, Quick charging: 10 Min charge for up to 4.5 Hrs playback |
Calling featuresBeamforming microphones + AI noise reduction, Multi device connection | Calling featuresBeamforming microphones, Multi device connection | Calling featuresBeamforming microphones, Multi device connection |
Audio featuresHi-Res audio compatible | Audio featuresULT mode for more bass | Audio featuresDSEE |
Special FeaturesAuto Noise Canceling Optimizer, Carrying Case, Wearing detection, Touch Control | Special FeaturesFoldable design, Carrying Case, Wearing detection, Touch Control | Special FeaturesSony’s lightest Wireless Noise-canceling headband ever |
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Amazing sound and comfortable for hours
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Good but I don’t think it’s a $100 headphones
It’s not very loud, but loud enough. Sounds decent and works good with the compatible app. But I’m a bit disappointed with the Noise Cancelling or Ambient features. Being that it’s SONY…you can do better than this for your consumers willing to dish out $100+! I had the cheaper competitor, and their hybrid NC worked surprisingly better for half the price. But I returned it, to get this. I really did try to love this Sony 720n. Tried to convince myself but it’s tough when you can hear so much outside noise still, even after several calibrations after returning a less costly set that had better NC capability.
Top reviews from the United States
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Reviewed in the United States on June 17, 2024
Color: WhiteStyle: HeadphoneVerified Purchase
I’ve had these headphones for like half a year now, and I’ve had no problems so far. These headphones sound great, look great, feel great, and overall have a wonderful build quality. Connectivity is great, hardly ever cuts out. These headphones don’t have a case, but if you don’t mind that they are easily portable. Clarity is great, and the UI and app is easy to understand. I think it was worth the price for sure.
Some additional features such as noise cancellation and ambient aware work extremely well as well. I use ambient aware almost all the time. It sounds really good. I don’t feel like im listening to bad mic feedback with these, the mic is great. Would recommend!
Some additional features such as noise cancellation and ambient aware work extremely well as well. I use ambient aware almost all the time. It sounds really good. I don’t feel like im listening to bad mic feedback with these, the mic is great. Would recommend!
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Top reviews from other countries
Augusto Martins Merli
Bom cancelamento de ruído e fone leve para usar por bastante horas
Reviewed in Brazil on June 19, 2024Color: BlackStyle: HeadphoneVerified Purchase
Ray Y.
Immersive Sound and Comfort
Reviewed in Canada on December 29, 2023Color: BlackStyle: HeadphoneVerified Purchase
Loloa Ahmed
سماعه حلوه ومريحه وقويه
Reviewed in Saudi Arabia on July 1, 2024Color: BlackStyle: HeadphoneVerified Purchase
Parth
Great headphones
Reviewed in India on May 24, 2024Color: BlackStyle: HeadphoneVerified Purchase
Parth
Reviewed in India on May 24, 2024
The headphone delivers good balanced sound overall preserving all essence of music you play.
Very much comfort to ears covers whole ear @its so lightweight even I forget many times
Dosent heat ears much .
ANC works good enough@dosent hurt or degrade sound quality
Microphone good enough @ pleasent
Bluetooth connection very long distance@stable
Battery my god full charge last for a week at least for me.
Overall good.
In bluetooth field... Sony is doing decent job.
Owned sennheiser hd599 &beyerdynamic 770 so no comparisons
But first time using wireless +ANC headphones and happy to say sony has done a fantastic job.
Providing good++ value for good enough price.
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Gregg Pearson
Awesome Value
Reviewed in Australia on February 14, 2024Color: BlackStyle: HeadphoneVerified Purchase
