Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $19 to repair or $39 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $19 to repair/reiburse, $29 to repair or $69 to replace your phone.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Refurbished - Excellent
$200.00$200.00
Refurbished - Good
$130.00$130.00
SAMSUNG Galaxy S20 5G 128GB - Cloud Blue (AT&T) (Renewed)
Price: | $200.00$200.00
|
Typical price: | $186.52$186.52
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $130.00$130.00
|
You Save: | $56.52$56.52 (30%) |
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | SAMSUNG |
Operating System | Android |
Ram Memory Installed Size | 12 GB |
CPU Model | Others |
CPU Speed | 2.42 GHz |
Memory Storage Capacity | 128 GB |
Screen Size | 6.2 Inches |
Model Name | Galaxy S20 5G |
Wireless Carrier | Sprint |
Cellular Technology | 5G |
About this item
- Camera description: Front
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Frequently bought together
![SAMSUNG Galaxy S20 5G 128GB - Cloud Blue (AT&T) (Renewed)](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/61weXs6YBML._AC_UL116_SR116,116_.jpg)
Looking for specific info?
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value and quality of the cellular phone. For example, they say it's the best value for money and does the basics well. Customers are also happy with appearance. That said, some complain about the security and charging. They say the phone is not unlocked and the charger is not functional. They also have issues with wifi calling. Opinions are mixed on scratch resistance.
AI-generated from the text of customer reviews
Customers like the quality of the cellular phone. They say it works great, has no issues, and does the basics well. Some mention that the value and quality of this phone is most impressive.
"...for youtube & my apps (I don't game on phone), beautiful screen, good cameras, small and slim fits in pocket with slim leather wallet flip case...." Read more
"Great deal, great condition, perfect performance, very durable, good battery life, great picture quality" Read more
"...The value and quality of the phone was most impressive so I am still very happy I made this purchase thru AMAZON. : D" Read more
"...not use either of those or my talk to text as the microphone and speaker were not working. I contacted the seller first - never heard from them...." Read more
Customers like the value of the cellular phone. They say it is the best value for money at this price point.
"...Great price. I don't get software updates anymore, which I actually like. It's packed with features and settings that will take a while to explore...." Read more
"Great deal, great condition, perfect performance, very durable, good battery life, great picture quality" Read more
"...are some things I don't like about the phone, but it's a good value for the money so far" Read more
"...No issues and a great price. That's a win for me." Read more
Customers are satisfied with the appearance of the cellular phone. They mention that it has a beautiful screen, good cameras, and great graphics. Some say that the charger looks great and is compatible with the phone. Overall, most are happy with the quality and appearance of this product.
"...processor great for youtube & my apps (I don't game on phone), beautiful screen, good cameras, small and slim fits in pocket with slim leather..." Read more
"...perfect performance, very durable, good battery life, great picture quality" Read more
"...I mean just like new. Battery life is decent and the screen and graphics are incredible. Android version is snappy and quick enough...." Read more
"although charger looks great, it gave an alert it's not right for phone...." Read more
Customers are mixed about the scratch resistance of the cellular phone. Some mention that it has no scratches or blemishes of any kind, and is very durable. However, others say that the phone arrived with a couple scratches on the screen, a slightly damaged rim around the camera, and a cracked screen. The back cover came cracked. Some customers also mention that the bottom has some chips and there is a noticeable seam where water could potentially seep in.
"Great deal, great condition, perfect performance, very durable, good battery life, great picture quality" Read more
"...say that it's basically spotless except for having a few small scratches on the back, which is completely covered by the phone case that I also..." Read more
"...The screen and body show no signs of cosmetic damage visible from 12 inches away. This product will have a battery that exceeds 80% capacity..." Read more
"...The only small issues I could find were a tiny imperfection on the screen and some slight OLED burn in at the bottom of the screen where the buttons..." Read more
Customers are dissatisfied with the security of the cellular phone. They mention that it's not permanently unlocked, it'll not work with their SIM cards, and there's no support for a simple unlock.
"...Something however I did not expect was that the phone was locked somehow to Android 11 with the last security patch being from like 2020 early 2021...." Read more
"...Even after that, the reader is marginal.The unlocking is a pain - sometimes, the face recognition beats the fingerprint reader, and it..." Read more
"...phone in excellent condition....other than the fact that it was not unlocked. It did not work with Boost or Cricket...." Read more
"...of an affordable "refurbished-unlocked" phone like new, it is anything but unlocked!..." Read more
Customers are dissatisfied with the wifi calling feature of the cellular phone. They mention that it doesn't work, has poor reception, and can't make or receive calls. Some customers also report that their voicemail and text messages don't go through.
"...it I had a few instances of being called and the phone calls went straight to voicemail even though I did not have my phone set to airplane mode...." Read more
"...Today only half of the phone functions, and through a chat they told me I have to come in to have their software flashed onto the phone...." Read more
"...OK so, it's got issues with charging port, sometimes connects sometimes doesn't. the block they sent doesn't work at all...." Read more
"...that my phone didn't have a verizon sim card so I could only use it for wifi calling...." Read more
Customers are dissatisfied with the charging of the cellular phone. They mention that the charger is almost nonfunctional, has issues with charging port, and is totally unusable. Some say that the phone works great, but the charger included is totally nonfunctional.
"...Go for it. The only thing was the charger plug was generic so I used my previous SAMSUNG fast charger for much quicker charging...." Read more
"...but I'm satisfied for now. Maybe final edit:? OK so, it's got issues with charging port, sometimes connects sometimes doesn't...." Read more
"...It didn't fit well at all and also took an insane amount of time to charge the phone...." Read more
"...The screen is fine, phone works but takes over 6 hours for a full charge...." Read more
Reviews with images
![Works okay, missing some features, Verizon won't help, now I'm out of luck](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors.
This product is in "Excellent condition". The screen and body show no signs of cosmetic damage visible from 12 inches away.
This product will have a battery that exceeds 80% capacity relative to new.
The bottom line for me is the phone works okay. I have to dial in to get my voicemail now and had to have all of that reset, there is no voicemail icon. There is no way for me to know I have a voicemail I just have to call to see if I have any messages. So if you are okay with a phone that doesn't quite have perfect functionality, then this is a great one. It is decent for the money. If you want a phone that works just like one you would get from the store, bite the bullet and spend the money and go to Verizon. I have gone to two stores, I have done one chat, and been on the phone with them, multiple agents, for over 2 hours. Apparently this is as good as it's going to get for this phone.
Feb 23 initial review: I read a few of the reviews, somehow I miss the part where if you get a phone off of a site like amazon, you do still have to take it into your provider for setup? My provider is Verizon. I happened to go in there yesterday and said I had a different phone (had both with me) they told me just to move the SIM card and the SD card over and they did not have to do anything. Today only half of the phone functions, and through a chat they told me I have to come in to have their software flashed onto the phone. I was already there and took the time to drive there and wait etc, only to find out that was not necessary. Now it is necessary because the phone doesn't function correctly. Hopefully once that is done it will be fine.
Facial recognition does not work as well as I had thought it would. I will probably erase and try again but it consistently does not recognize my face. I did try to put a screen protector on and I adjusted the touch sensitivity but the phone still did not recognize a touch so I had to take that off. I'm a little nervous about having a screen without a protector
I am a Samsung Galaxy lover, I have the s4, the s5, and the s9. I stuck with the s20 because it has the SD card slot. So far so good, there are some things I don't like about the phone, but it's a good value for the money so far
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on February 7, 2023
The bottom line for me is the phone works okay. I have to dial in to get my voicemail now and had to have all of that reset, there is no voicemail icon. There is no way for me to know I have a voicemail I just have to call to see if I have any messages. So if you are okay with a phone that doesn't quite have perfect functionality, then this is a great one. It is decent for the money. If you want a phone that works just like one you would get from the store, bite the bullet and spend the money and go to Verizon. I have gone to two stores, I have done one chat, and been on the phone with them, multiple agents, for over 2 hours. Apparently this is as good as it's going to get for this phone.
Feb 23 initial review: I read a few of the reviews, somehow I miss the part where if you get a phone off of a site like amazon, you do still have to take it into your provider for setup? My provider is Verizon. I happened to go in there yesterday and said I had a different phone (had both with me) they told me just to move the SIM card and the SD card over and they did not have to do anything. Today only half of the phone functions, and through a chat they told me I have to come in to have their software flashed onto the phone. I was already there and took the time to drive there and wait etc, only to find out that was not necessary. Now it is necessary because the phone doesn't function correctly. Hopefully once that is done it will be fine.
Facial recognition does not work as well as I had thought it would. I will probably erase and try again but it consistently does not recognize my face. I did try to put a screen protector on and I adjusted the touch sensitivity but the phone still did not recognize a touch so I had to take that off. I'm a little nervous about having a screen without a protector
I am a Samsung Galaxy lover, I have the s4, the s5, and the s9. I stuck with the s20 because it has the SD card slot. So far so good, there are some things I don't like about the phone, but it's a good value for the money so far
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61ONJd9xLdL._SY88.jpg)
Top reviews from other countries
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
Recibí un celular de buena calidad por un precio muy económico. Me encanta
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/51faf890-2e90-4f92-80f5-375cbb0f3cfc._CR61,0,377,377_SX48_.jpg)
Mi única queja es que viene extrañamente sucio, en la parte de las bocinas y alguna que otra endidura. Pero nada que no pueda limpiarse.
Les recomiendo que para una limpieza más profesional lo lleven a un centro de servicio samsung, me dijeron que el mantenimiento/limpieza es gratis y no pasa de 15 minutos.
Edicion: investigando, vi que este equipo modelo se supone puede actualizarse a android 13
sin embargo hasta ahora no he podido actualizarlo, sigue usando android 12.
Edicion 2: tuve que actualizar mi celular por la mala usando firmware. Si no saben moverle al sistema y les interesa tener un equipo actualizado, no les recomiendo que lo compren. Si saben moverle al sistema y quieren un equipo actualizado, comprenlo.
Hay una buena noticia, en algunas zonas de la CDMX hay cobertura 5G y este equipo SI recibe la señal 5, solo tienes que ver con tu compañia celular si tienen esta funcion disponible, pero el equipo si es capaz de recibir la señal en Mexico.
Espero no tener que editar mi opinión en unos días o unas semanas. 97% RECOMENDADO
Edición 2 (1 mes después de la compra): si el equipo lo vende amazon si recomiendo que lo compren ya que SI actualiza pero solo si el vendedor es Amazon. Para que que sepan si su teléfono actualiza a android 13 sin batallar, el modelo debe terminar con U1, de lo contrario van a batallar. La pila me dura todo el dia, rara vez lo tengo que cargar en el dia, y el rendimiento sigue increíble.
![](https://images-na.ssl-images-amazon.com/images/S/amazon-avatars-global/default._CR0,0,1024,1024_SX48_.png)
The only "problem" is that when you boot up the phone there is an AT&T logo and some of the software is AT&T based, but it still works in Canada with Bell, so it's more of a weird quirk than an issue.