No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers have expressed positive opinions about the condition and performance of the cellular phone. They mention that it runs like new and works great. However, some customers have reported that the phone is not unlocked.
Customers are satisfied with the condition of the cellular phone. They mention that it is in excellent condition, has no dings or dents, and runs like brand new.
"...This phone arrived as described, both in excellent condition AND unlocked and ready to use! No scratches, dings, or dents, and runs like brand new!!" Read more
"...I was expecting a lot worse. It is in great condition. There is a small scuff mark on the top side but it is virtually unnoticeable...." Read more
"This was a Samsung Galaxy phone.It is in excellent condition." Read more
Customers are satisfied with the performance of the cellular phone. For example, they mention it works great and is fine for their 16-year-old.
"...Phone works as advertised looks nice everything functions!!!!" Read more
"...they sent it to me really fast I really appreciate it and my new one works great" Read more
"Works fine for my 16 year old. Can be sluggish. But as I'm not ready to buy her a top of the line phone yet this works fine." Read more
3 customers mention "Lock"0 positive3 negative
Customers are dissatisfied with the lock on the cellular phone. They mention that it's not unlocked.
"...Have a feeling I may have been scammed. Phone is not unlocked as advertised. Now I have a paper weight that I cannot use. Very frustrating." Read more
"The phone I received was not unlocked..." Read more
"Received as part of Spectrum carrier, not fully unlocked..." Read more
Not only was my package delivered the next day but it was at my door before I even left for work at 7 am. Phone works as advertised looks nice everything functions!!!!
Received phone and was able to transfer things from the old phone to the new phone. When I called Metro by Tmobile, they told me the phone is locked. The IMEI number the phone gives is no good. Have a feeling I may have been scammed. Phone is not unlocked as advertised. Now I have a paper weight that I cannot use. Very frustrating.
The A14 5G arrived on time as promised and was in excellent condition as advertised. All we had to do is insert the old SIMM and SDRAM card (from the previous Mint Mobile phone) into it to get back at least some of the stuff lost on the phone it replaced. (Note to self: Do not put an A13 G5 into washing machine with laundry. It won’t end well.) The A14 has the same OS look and feel as the OS on the A13 it replaced so the learning curve was nil. I just got the phone, so I cannot speak on its overall performance, but so far, so good. Just don’t put it into the washing machine.
Es un excelente dispositivo, fácil de usar para para adultos o adolescentes. Calidad en la cámara, 📷 muy fluido al salir de una aplicación a otra y su batería 🔋 dura lo que especifican. Me encantó.
A great phone, refurbished as well. I was expecting a lot worse. It is in great condition. There is a small scuff mark on the top side but it is virtually unnoticeable. So far, I am very pleased with it. My only complaint is for Samsung - it takes a very long time to charge. Otherwise, great.
My last samsung was decades old, I'm a senior with no interest with having a computer on my ear lol I am very pleased this phone, came in original box, battery lasts a long time, easy to read screen, nice pictures....I can't find anything wrong with it. It didn't come with an adapter so I ordered one along with an extra cord as nothing I have here would work. I did set it up myself, turn it on and the phone walks you thru each step. My old hands that aren't very steady struggled putting my SIM card in, if I ever need to change that I will totally get someone to help lol
I've had the phone for a few months now, and am very pleased. Photos are great, sharp and clear. Battery lasts much longer than my previous phones. Price was great for what I got.