I ordered the Kenmore 81714 Ultra Plush and it came in today. I gave it quite a workout as I've been vacuuming since it's arrival. The kids and I named it Kenny. This thing is so fun. I started out on the hard floors and it handled it just fine. I wish there was a separate power head with a fluffy brush roll to dust the floors, but I do think the suction on this Kenmore is amazing enough to not need it. This is my first canister and I felt a bit clumsy and clanked it everywhere. I think there's a bit of a learning curve to it, but Kenny followed me wherever I needed to go.
Then I switched out the power head for the powered pet brush for the stairs. I do not own pets, but I bought this vacuum specifically for this attachment. My old Shark couldn't suck up the sand out of the carpet that the kids track it. I think the Kenmore handled it like a champ. It was a quite a workout using this attachment as I wanted the suction as high as it would go. There's a place on the handle to adjust the suction level. This would make it easier to maneuver on the stairs, but I didn't want to sacrifice suction. I needed a deep clean after using my Shark for years. Again I was a bit clumsy and knocked Kenny down the stairs, but he held on tightly. The hose took quite a yank, but didn't break. The motor didn't skip a beat. Kenny's wheel popped off but it snapped right back on.
I decided to take him for a whirl on the upstairs carpet. We have medium pile carpet. I kept the height level on the lowest one to try to get deeper into the carpet. It didn't make it difficult to push, but I could hear all the dirt and dust that my Shark was missing all these years. I took my time with him. I did have to clean hair, thread, and yarn out of the brush roll. This is not an anti-cutting brush roll like my Shark. I feel like if you take the time to clean out the roll each time you use it (we have 4 girls with long hair), then it won't get too bad.
After running Kenny for HOURS on my hard floors, stairs, and carpet we needed a break. He was getting pretty hot. I never smelled anything burning or funny smells, but with how hot the unit was getting, I felt he needed to cool down a bit.
Finally, I took him around and used the different attachments for dusting. The machine dusted quite well. The suction on Kenny is AMAZING. I was able to use the dusting tool for the windows, wall, ceiling, baseboards, paneled doors, etc. Then I followed around the perimeter of the rooms with the crevice tool.
I'm highly impressed with this vacuum. I'm so glad I bought it. I just hope it lasts and doesn't break on me. I bought the protection plan just in case because things just aren't made like they used to be. At the end of the day, Kenny pulled up an ENTIRE bag of dirt, dust, and sand from deep in my carpets that my Shark was neglecting for the past 4.5 years even with daily vacuuming. Gross. Also, really cool to see that Kenny is performing like I had hoped.
I have 2 complaints.
#1 how hot Kenny got. I was a little worried for him. I understand it's a 12 amp motor and will put out some heat, but it was hot to the touch and could burn skin. I worry about one of my kids touching or the motor overheating and catching fire or melting plastics. He started getting hot on the stairs so I hadn't been running him that long before I noticed the heat. The hot air blowing from the vacuum made a spot on my leg red because I had to wedge him with my leg so he didn't fall down the stairs again. He's a champ, though.
#2 I wish the opening for the crevice tool was slightly larger. I had to keep going over the same areas where the baseboard meets the carpet. I may try to find a larger crevice tool to use instead.
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From the brand
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We have been putting customers first for over 100 years to create a cleaner, better life. Backed by real world performance, meaningful innovation and reliability, Kenmore is still setting the standard today for the way America cleans.
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Highly Rated
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Carpet & Hard Floor Cleaner
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Well-priced products
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Kenmore Carpet Spot Cleaner
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Vacuum Replacement Accessories
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HEPA Filter For Air Purifiers
From the manufacturer
Kenmore Elite 81714 Pet Friendly Ultra Plush Lightweight Bagged Canister Vacuum with Pet PowerMate, HEPA, Extended Telescoping Wand, Retractable Cord, and 4 Cleaning Tools
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Pet PowerMateMotorized attachment lifts stubborn pet hair, dander and dirt quickly from surfaces. Unique design eliminates hair from tangling around the brush |
Aluminum Telescoping WandAdjustable wand is lightweight and lengthens to extended reach of 10'. Detachable handle is perfect for thoroughly cleaning furniture, car interior, and tight spaces |
HEPA Filtration SystemEnhanced HEPA filter system traps 99.97% of debris, trapping dander and dust inside the vacuum reducing allergy-induced pollutants in the room |
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Functional AttachmentsIncludes Pet PowerMate, dusting brush, crevice tool, and other attachments for a total home cleaning |
Exclusive Stair Grip FeatureThe exclusive stair grip features enables the vacuum to rest on stairs without the worry of falling over |
Works On All Floor SurfacesProvide a scratch-free clean on hardwood floors and capture debris and pet hair from carpeted floor, home furniture, and tricky crevices for a multipurpose vacuum solution |
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Dual Motor SystemCombination of 2 motors provides effective brush rotation and powerful suction for deep cleaning |
Lightweight and Easy to StoreAt 22 lbs the compact, lightweight design is easy to maneuver. 26' cord is retractable and all accessories and attachments fit neatly within the vacuum making it easy to store |
Variable Power ControlVariable Power mode is perfect for transitioning easily between delicate carpet and rugs to hardwood and bare floors |
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| 81214 Kenmore 200 Series | 81414 Kenmore 400 Series + Telescoping Wand | 81614 Kenmore 600 Series + Pet PowerMate | 81714 Kenmore Elite Pet PowerMate + Ultra Plush Capability | 21814 Kenmore Elite Pet PowerMate + Dirt Sensing Technology | |
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| Pet PowerMate Attachment | Yes | Yes | Yes | ||
| Hose Reach with Attachments | 9 feet | 9 feet | 10 feet | 10 feet | 11 feet |
| Wand Type | Standard | Aluminum Telescopic | Aluminum Telescopic | Aluminum Telescopic | Aluminum Telescopic |
| Exhaust Filter & Dust Bag | HEPA/Paper | HEPA/HEPA Cloth | HEPA/HEPA Cloth | HEPA/HEPA Cloth | HEPA/HEPA Cloth |
| Attachments | 3 | 3 | 4 | 4 | 5 |
| Cord Length | 24 feet | 26 feet | 28 feet | 26 feet | 26 feet |
| Enhancements | Variable Power | Stair Grip, Pop-N-Go, Variable Power | Stair Grip, Ultra Plush Nozzle, Variable Power, On-Board Storage, LED Wand | Stair Grip, Dirt Sensor, Variable Power, Crossover Handle, On-Board Storage, LED Wand | |
| Asthma & Allergy Friendly | Yes | ||||
| Motor | Dual Motors | Dual Motors | Dual Motors | Dual Motors | Dual Motors with Inducer Motor |
Videos
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Customer Review: Top quality canister vacuum built to last
Nitty's Mom
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How well does the hard surface attachment work?
✅BEN & EMILY✅
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Customer Review: A modern kenmore canister vaccum
Amazon Customer
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HONEST REVIEW of the Kenmore Elite 700 Series HEPA Vacuum
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Compare with similar items
This Item  Kenmore Elite 81714 Pet Friendly Ultra Plush Lightweight Bagged Canister Vacuum with Pet PowerMate, HEPA, Extended Telescoping Wand, Retractable Cord, and 3 Cleaning Tools-Champagne |  |  |  |  | |
| Price | $399.99 | $279.99 | -10% $224.79 List: $249.99 | $529.00 | $129.99 |
| Delivery | Get it as soon as Monday, Jul 8 | Get it as soon as Monday, Jul 8 | Get it as soon as Monday, Jul 8 | Get it as soon as Monday, Jul 8 | Get it as soon as Monday, Jul 8 |
| Customer Ratings | |||||
| Suction power | |||||
| For hardwood floors | |||||
| For stairs | |||||
| Light weight | |||||
| Maneuverability | |||||
| Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
| special feature | Corded | Bagless, Compact, Lightweight, HEPA | Bagless, Automatic Cord Rewind, HEPA, Compact, Lightweight | Wheels, Lightweight | Automatic Cord Rewind, Bag, HEPA, Washable Filter, Compact |
| surface suggestion | Dual Action | Carpet | Hard Floor | Floor | Hard Floor |
| capacity | 22 pounds | 29.5 pounds | 2 liters | 3.5 liters | 2.5 liters |
| voltage | 120 volts | 220 volts | 120 volts | 110 volts | 120 volts |
| noise level | — | 75 decibels | — | 78 decibels | 72 decibels |
Reviews with images
Rugged construction, serious problem with accessories
Very rugged, quality construction, excellent suction power.However there are 3 serious and surprising accessory problems.1) We have invested in $150 worth of accessories for our previous Kenmore vacuum, which has the standard metal tube at the end of the wand (see the snapshot of the 2 brushes, the new one on the right and the standard one on the left).This new vacuum does NOT accept the normal accessories that simply push over the wand-tube.The new one fits inside the very-large wand end, which is permanently attached to the tube.Kenmore does NOT offer more accessories that fit this custom wand-end.The new brush is low-quality compared to the one we purchased for our old Kenmore.Note the extra hole in the left/new brush, which is necessary to attach the smaller-diameter brush end.2) The wand-end on the new vacuum is LARGE and HEAVY. Note the picture where it is about 3-4X larger than the brush that comes with the unit.In the pictures (not provided on the Amazon page, so attached here) a woman is shown with the wand fully extended using the brush to clean a wall corner. My wife cannot hold this new wand in one hand due to the large and heavy end. She can hold our previous Kenmore fully extended in this way.3) I called Kenmore support and they do not offer any adapter for the many standard accessories we have, nor is there a wand that fits this suction hose that has the simple and light metal tube on both our older Kenmore and now-dead Pro-Luxe vacuum cleaners.So, if we keep this new product, we are out $150 invested in quality accessories and can't buy new accessories to replace them.All of these problems would be resolved by an extra wand without that huge, heavy plastic/metal end.
Top reviews from the United States
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Reviewed in the United States on January 16, 2021
Color: Champagne/GrayVerified Purchase
I purchased this vacuum from Skytools. The customer service was great. I bought the bags and vacuum together in one order and they originally had only one tracking number for the bags which shipped early, but when that came and the vacuum didn't, I reached out to them and they gave me the other tracking number. Every thing arrived earlier than predicted.
The vacuum was really easy to take out of the box and use, almost plug and play easy. I like the variable suction selection on the handle, because you can turn it down and hear what someone else is saying rather than turn it off to speak.
I grew up with an electrolux bagged vacuum and comparative to that, this one feels more delicate; but compared to the 50 dollar Big Lots vacuum I was using before, this feels like I'm getting things cleaner and I don't have to empty a canister anymore. It also seems like it can go more vacuuming rounds before having to change out the bag, I haven't had to change it out yet and I've done the house twice (I would have had to empty it with my other one by now).
The suction is really strong and the power nozzle for carpet is really strong. Its almost like when you have the motor assistance on a push lawn mower in that it pulls the vacuum head forward which strains your hand less.
The floor tool is a bit annoying and I feel that there is a bit of a design flaw or I just need to get used to it being able to swivel up and down while using it. It works and does the job, and I use it for the downstairs of my house easily.
Going up the stairs wasn't too difficult, but I'm not a big fan of the design on their crevice tool. It has vents on the side and I feel like you aren't getting as much suction as you could because of that.
I'd agree with others in that I don't like where they placed the hose attachment on the canister, but I knew and accepted that flaw before I decided to buy it.
Overall really happy with my purchase, and I chose this particular model because it had a separate floor wand (I didn't like the design of the newer one where it was a part of the power carpet nozzle) and came with the pet power mate tool, in addition to being a bagged canister vacuum.
The vacuum was really easy to take out of the box and use, almost plug and play easy. I like the variable suction selection on the handle, because you can turn it down and hear what someone else is saying rather than turn it off to speak.
I grew up with an electrolux bagged vacuum and comparative to that, this one feels more delicate; but compared to the 50 dollar Big Lots vacuum I was using before, this feels like I'm getting things cleaner and I don't have to empty a canister anymore. It also seems like it can go more vacuuming rounds before having to change out the bag, I haven't had to change it out yet and I've done the house twice (I would have had to empty it with my other one by now).
The suction is really strong and the power nozzle for carpet is really strong. Its almost like when you have the motor assistance on a push lawn mower in that it pulls the vacuum head forward which strains your hand less.
The floor tool is a bit annoying and I feel that there is a bit of a design flaw or I just need to get used to it being able to swivel up and down while using it. It works and does the job, and I use it for the downstairs of my house easily.
Going up the stairs wasn't too difficult, but I'm not a big fan of the design on their crevice tool. It has vents on the side and I feel like you aren't getting as much suction as you could because of that.
I'd agree with others in that I don't like where they placed the hose attachment on the canister, but I knew and accepted that flaw before I decided to buy it.
Overall really happy with my purchase, and I chose this particular model because it had a separate floor wand (I didn't like the design of the newer one where it was a part of the power carpet nozzle) and came with the pet power mate tool, in addition to being a bagged canister vacuum.
Images in this review
Top reviews from other countries
Bill392
Quality Machine, worth the price, works great
Reviewed in Canada on July 14, 2022Color: Champagne/GrayVerified Purchase
Bill392
Reviewed in Canada on July 14, 2022
Images in this review
Otto Driedger
Not as good as older ken.ore
Reviewed in Canada on March 28, 2024Color: Champagne/GrayVerified Purchase
Dianne Golden
Excellent vacuum
Reviewed in Canada on March 15, 2024Color: Champagne/GrayVerified Purchase
Teja
So far it's great
Reviewed in Canada on November 27, 2023Color: Champagne/GrayVerified Purchase
Blair
Kenmore Elite Vacuum Rules the Floors and Carpets!
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