Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the performance and quality of the cellular phone. For example, they mention it works perfect, does everything a phone should do, and is excellent. That said, some complain about the charging speed.
Customers like the performance of the cellular phone. They mention that it works perfect, does everything a phone should do, and does them well. Some say that the camera needs to be fixed.
"I love this phone works perfect and the camera it's awesome" Read more
"...Except this phone is roughly $300 cheaper and works as expected in the US. Excellent product, excellent merchant!" Read more
"The phone was very good but something needs to be fixed about the camera. We know Google Pixel has good camera but this one doesn't...." Read more
"This phone does everything a phone should do and does them well...." Read more
3 customers mention "Quality"3 positive0 negative
Customers are satisfied with the quality of the cellular phone. They mention that it is an excellent product, with a wonderful camera and a good screen.
"...Excellent product, excellent merchant!" Read more
"...Looks like a completely new phone.The camera is wonderful and the screen is really good. I'd definitely recommend it" Read more
Customers are dissatisfied with the charging speed of the cellular phone. They mention that it heats up and is slow to charge.
"...It was sold by a different company. In addition the charging is slower than any phone we have...." Read more
"...Charging was slow (4+ hours to fully charge). I thought that sometimes these problems take a week to fade away by themselves and become ok...." Read more
"...This phone takes several hours to charge using the same charger. And even the old pixel 6 charges faster...." Read more
I bought the wrong version of the phone. No problem with this one, I just made a mistake trying to find another model. That's why I returned. The vendor was very understanding
I had to return a brand new version of this phone as it was designed for Japanese networks as opposed to US networks. I purchased this refurbished model and I can't tell the difference between it and the brand new phone I had! Except this phone is roughly $300 cheaper and works as expected in the US. Excellent product, excellent merchant!
I've been getting this phone set up, no problems with that. Most of the technology is straight Android look. Love my new ringtone, however (Rrrring Rrrring!)! Haven't tested out all the fancy photo additions, tweaks. I'm hoping the camera lives up to hype, particularly for telephoto.
From the beginning the phone didn't pick up the signal well, I thought it was my sim card and I didn't take much notice of it. I went on vacation with it and it still didn't work well, again I thought it was because I was in roaming. Today even the Wi-Fi doesn't work properly and making calls is a pain, it's impossible. I don't understand why they sell something so defective. I wish I can return it but now I can't since the devolution window has passed.
Great cellphone. It arrived in 2 days and in excellent conditions. Looks like a completely new phone. The camera is wonderful and the screen is really good. I'd definitely recommend it
The phone was very good but something needs to be fixed about the camera. We know Google Pixel has good camera but this one doesn't. The photos and videos are not clear at all. Even my $200 Motorola g stylus 2022 4g takes clearer and brighter photos and videos than that phone. I didn't know it was not Amazon tested. It was sold by a different company. In addition the charging is slower than any phone we have. The charging cable that comes with it was bad too Everything else was perfect. It's the fastest phone we've ever bought Apps installation, texting and everything else is very fast. Amazon should not advertise anything that says refurbished, they should test it first. I recommend this phone but please buy new one if possible.
I came perfect, if You have problems with your signal You justo need yo go over your company service ando they Will fix it, i love the camera, 100% recomend