Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $10 to repair or $29 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Apple iPhone XS, 64GB, Silver - Unlocked (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Price: | $169.98$169.98
Return this item for freeWe offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy. Read the full returns policy How to return this item:
|
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Apple |
Memory Storage Capacity | 64 GB |
Screen Size | 5.8 Inches |
Model Name | iPhone XS |
Wireless Carrier | Unlocked |
Cellular Technology | LTE, CDMA, EV-DO, UMTS, HSPA, HSDPA, GSM, EDGE |
Connectivity Technology | USB |
Color | Silver |
Wireless network technology | GSM, CDMA |
SIM card slot count | Dual SIM |
About this item
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
Frequently bought together
You might also like
- Apple iPhone 11 Pro, 64GB, Midnight Green - Unlocked (Renewed)FREE Shipping by AmazonGet it as soon as Friday, Jul 12Only 2 left in stock - order soon.Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Apple iPhone 11 Pro, US Version, 64GB, Gold - Unlocked (Renewed)FREE Shipping by AmazonGet it as soon as Monday, Jul 8Only 1 left in stock - order soon.Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Apple iPhone 11, 64GB, White - Fully Unlocked (Renewed)FREE Shipping by AmazonGet it as soon as Thursday, Jul 11Only 4 left in stock - order soon.Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Apple iPhone 11 Pro Max, 64GB, Space Gray - Unlocked (Renewed)FREE ShippingOnly 7 left in stock - order soon.Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
- Apple iPhone 11 Pro Max, US Version, 64GB, Silver - Unlocked (Renewed)FREE ShippingGet it Jul 10 - 12Only 2 left in stock - order soon.Climate Pledge FriendlyProducts with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Compare with similar items
This Item Apple iPhone XS, 64GB, Silver - Unlocked (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $170.29$170.29 | $543.15$543.15 | -33% $398.81$398.81 List Price: $593.84 | -30% $418.42$418.42 List Price: $593.84 | -28% $225.00$225.00 List Price: $311.76 | $339.95$339.95 |
Delivery | Get it Jul 10 - 11 | Get it as soon as Thursday, Jul 11 | — | — | Get it as soon as Monday, Jul 15 | Get it as soon as Thursday, Jul 11 |
Customer Ratings | ||||||
Face recognition | 4.4 | 4.4 | 4.5 | 4.5 | 4.3 | 4.4 |
Touch Screen | 4.4 | 4.3 | 4.1 | 4.1 | 4.3 | 4.3 |
Value for money | 4.2 | 3.9 | 3.8 | 3.8 | 4.3 | 3.8 |
Battery life | 3.8 | 3.8 | 3.9 | 3.9 | 3.7 | 3.8 |
Giftable | 4.3 | 3.7 | 3.6 | 3.6 | — | — |
Sold By | PDI Mobile | Amazon.com | MobileSpree | Buy Refreshed | SGT Market | Woot |
display size | 5.8 inches | 6.1 inches | 6.1 inches | 6.1 inches | 5.4 inches | 6.1 inches |
memory capacity | 64 GB | 128 GB | 128 GB | 128 GB | 64 GB | 128 GB |
model name | iPhone XS | iPhone 13 Pro | iPhone 13 | iPhone 13 | iPhone 12 mini | iPhone 12 |
operating system | — | iOS 15 | iOS 16 | iOS 16 | iOS 16 | iOS 16 |
connectivity tech | USB | Wi-Fi, Bluetooth | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi |
display type | OLED | OLED | OLED | OLED | OLED | OLED |
What's in the box
Product information
Product Dimensions | 6.2 x 3.06 x 3 inches |
---|---|
Item Weight | 0.39 ounces |
ASIN | B07K4VCLLK |
Item model number | MT942LL/A |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #38 in Amazon Renewed (See Top 100 in Amazon Renewed) #21 in Renewed Smartphones |
Is Discontinued By Manufacturer | No |
RAM | 4 GB |
Wireless communication technologies | Cellular |
Connectivity technologies | USB |
Display technology | OLED |
Other display features | Wireless |
Human Interface Input | Touchscreen |
Form Factor | Smartphone |
Color | Silver |
Whats in the box | Phone, Charger |
Manufacturer | Apple |
Date First Available | November 2, 2018 |
Memory Storage Capacity | 64 GB |
Standing screen display size | 5.8 Inches |
Weight | 0.39 Ounces |
Feedback
Apple iPhone XS, 64GB, Silver - Unlocked (Renewed)
Share:
Found a lower price? Let us know. Although we can't match every price reported, we'll use your feedback to ensure that our prices remain competitive.
Where did you see a lower price?
Fields with an asterisk * are required
Looking for specific info?
Videos
Videos for this product
1:35
Click to play video
Our Point of View on the Apple 256GB iPhone XS
WTI | We Tried It!
Videos for this product
2:12
Click to play video
Full Comparison of iPhone 11 Vs iPhone X #thisorthat
Reviews 4 Days
Product Description
iPhone XS features a 5. 8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness. Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance. And iOS 12—the most advanced mobile operating system—with powerful new tools that make iPhone more personal than ever.
What is Amazon Renewed?
Quality you can afford
Products you can trust
Purchases with an impact
Trusted coverage
What should I expect to receive with my Amazon Renewed purchase?
Model Year
In what condition can I expect my Amazon Renewed product to be?
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers are happy with the appearance of the cellular phone. They say it looks exactly like the picture. They are also satisfied with the performance. However, some customers are disappointed with charging. Opinions are mixed on value, face recognition, scratches, quality, and battery life.
AI-generated from the text of customer reviews
Customers like the performance of the cellular phone. They mention that it works well, the camera works perfectly, and it runs smoothly. Some appreciate the premium features and performance.
"...is very fast, The phone is small and wide which is perfect, It runs very well and i dont have any problem using it, Battrey life wears down very..." Read more
"...No visible scratches or cracks. Also, the functionality of the phone seems very good. Nothing is off as far as I can tell thus far...." Read more
"...The only thing that’s off about it is “tap to wake” doesn’t work possibly from them giving it a brand new screen...." Read more
"...the same size as my old phone, no scratches, and best off, the camera works perfectly.... I learned my lesson and will not stray for a cheaper price..." Read more
Customers are satisfied with the appearance of the cellular phone. They mention that it looks almost good, with very little signs of wear. The speakers are really good, and the phone looks about 99% flawless. The screen is great and the body is great. The cosmetic state of it is fine, with small scratches here and there. The recognition works great, the screen is vibrant, and graphics are in point.
"...It is a very sleek Phone. I like it better than some of Apple's modern designs." Read more
"Pretty nice phone but I ordered the excellent phone but the battery life has only 80% which I don’t like but it’s alright" Read more
"Looks great for price." Read more
"The phone is in good condition, looks like new. However the battery came in at 82% life" Read more
Customers have mixed opinions about the quality of the cellular phone. Some mention that it's in excellent condition, and an overall awesome phone, while others say that it was defective, glitchy, and hot a few times to where it starts acting wonky.
"Camera quality is very good, Recording is absolutely stunning, The pictures quality is very smooth and bright, The condition it came in was a..." Read more
"...am deciding to keep the phone mainly because the exterior of the phone was in excellent condition and seems to be working fine thus far." Read more
"...Also, I picked the gold color and I love it. The charger isn’t the best quality but it does the job...." Read more
"...Other than that, the product is great! Would purchase again if I need a new phone." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that the battery health was at 100% and holds a charge all day long, while others say that it was only at 76%. The battery capacity was at 94% and it came already charged.
"...runs very well and i dont have any problem using it, Battrey life wears down very quickly, had this phone for 2 months and is at 76% WORTH THE PRICE👏..." Read more
"...] PROS about my refurbished iPhone XS: The battery health is 100% which is excellent. Also, I picked the gold color and I love it...." Read more
"...four star purchase instead of a five-star purchase was the battery health was only at 76%...." Read more
"...Very reliable and durable no nonsense phone . Good battery life. She loves it !!!" Read more
Customers are mixed about the scratches on the cellular phone. Some mention that it came in like new condition with hardly any scratches, dents, or cracks. Others say that they noticed little scratches, chips on the back top, and a damaged touchscreen frame that likely caused a short.
"The phone itself was in excellent condition. No visible scratches or cracks. Also, the functionality of the phone seems very good...." Read more
"...Then the screen protector I took off and I noticed this little scratches then I looked for scratches I found other little ones in the rear however..." Read more
"...close to each other, it is exactly the same size as my old phone, no scratches, and best off, the camera works perfectly.... I learned my lesson and..." Read more
"...The iphone did not come with any scratches , cracks nothing !!! It’s honeslty your paying for what you’re getting literally !..." Read more
Customers are mixed about the value of the cellular phone. Some mention it has a good price, while others say it's not worth the money. Some say the phone is ugly and the glass is cheap. They also say it has the world's cheapest glass and is a waste of money.
"...Was delivered quickly and in perfect shape. Much cheaper that a new iPhone" Read more
"Everything looked good as new except the charger the charger was very cheap although it gets the job done it won’t last u great if u already have a..." Read more
"Love the price. The phone came as if it was new out the box. Only issue I had was a lasting battery but that’s only because this is an older model." Read more
"...It seems like they took the cheap way out. Quantity over quality I guess. I’m so upset! What is this?!" Read more
Customers are mixed about the face recognition on the cellular phone. Some mention that it works great, while others say that it doesn't work.
"...came on with 80% life the only problem I came across is the Face ID not working even after updating to newest iOS version" Read more
"...The phone is very clean and the face recognition works perfectly (this is one of the first things that go bad)." Read more
"...The kicker was that Face ID is disabled because of a “problem”with the camera. Also revealed on this very phone with Apple’s on board diagnostics!..." Read more
"...Face recognition also worked and everything worked as it should be." Read more
Customers are dissatisfied with the charging of the cellular phone. They mention that the charger that came with it was awful, the original charger was missing, and the charging brick was pretty bad. Some say that the charging port has issues and doesn't charge often.
"Lasted me over a year. My only issue is it came without being able to charge via wire. Had to use the pad you laid the phone on to charge it." Read more
"...I say technically since charger was not an OEM charger and the cable would not reach from outlet to the phone. It was barely 6 inches long...." Read more
"...Also came with a usb c charger and a usb c to lightning cable. Very excited to come across this deal for 195...." Read more
"...It will not charge. And its was not working right from the start, the texts started disappearing which were fine on my i pad...." Read more
Reviews with images
-
Top reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on May 16, 2024
Well clearly, I was not satisfied to receive a phone with a significantly degraded battery. So, I called Amazon Customer service to explain the problem and request a replacement. I did this on the same day I received the phone. The representative was helpful and told me he would send out a replacement immediately, and even upgrade the shipment method for no extra charge. He also told me, both in conversation and in writing to “use the box the replacement comes in to return the original.” That way, I would not be without a phone while waiting for the replacement to arrive.
The day the replacement was scheduled to arrive and but had not, I called Amazon customer service back to inquire about the status. Much to my surprise, I was told the replacement phone order had been cancelled by the third-party seller because the original had not been returned. This irritated me for two reasons: (1) I had never been notified the replacement order had been cancelled—apparently, had I not called Amazon was simply going to drop the issue, and (2) I was specifically told by Amazon Customer Service that I did not need to return the original until the replacement was received.
I told the agent this was unacceptable and wanted the replacement sent to me, as had been previously arranged. When it became clear that she would not be able to help me, I asked to speak with her manager. After providing her with my phone number, she said her manager would call me back. That phone call never happened.
The following day I called Amazon customer service again, now the third time trying to get this issue resolved. I explained the steps I had taken thus far and was put on hold so the representative could verify if my replacement order “was legit.” When I asked what “legit” meant, she said she needed to verify if this was unusual activity on the account because it was a phone purchase. I told her that of course it was legit, as I had email documentation regarding the entire process!
After being on hold, she came back and told me the replacement phone would be delivered within 5 days. She also said she would personally call me on that day to verify that it was received. I asked her to clarify that I would receive the replacement first, prior to sending the original back, according to the instructions I had previously received via email. She looked up that email and saw it said: “Please feel free to use the box the replacement comes in to return the original…” After reading that she placed me on hold again.
After a minute or so, she came back on the line and asked if she could place me on hold for an additional few minutes. I asked why. She said she was trying to find out what went wrong with the first replacement order. When she came back on the line, she told me “to be on the safe side” I should return the original defective phone first to receive a replacement. I reiterated that this was unacceptable and that I had held up my end of the bargain and done exactly as Amazon had told me to do. I wanted the replacement sent first before I returned the defective phone. She said the email I received was in error and the person who sent it made a mistake—the defective phone would need to be returned before the replacement is shipped out. I told her that while I understand that people make mistakes, I did not think I should be penalized (i.e., be without a phone for at least 5 days) for a mistake that Amazon made. She apologized for the mistake but made it clear that I would not receive a replacement until the original was returned. I informed her I would be writing a negative review.
To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled without being notified, and Amazon refused to follow through on the terms of their agreement. One star.
Reviewed in the United States on February 5, 2022
Well clearly, I was not satisfied to receive a phone with a significantly degraded battery. So, I called Amazon Customer service to explain the problem and request a replacement. I did this on the same day I received the phone. The representative was helpful and told me he would send out a replacement immediately, and even upgrade the shipment method for no extra charge. He also told me, both in conversation and in writing to “use the box the replacement comes in to return the original.” That way, I would not be without a phone while waiting for the replacement to arrive.
The day the replacement was scheduled to arrive and but had not, I called Amazon customer service back to inquire about the status. Much to my surprise, I was told the replacement phone order had been cancelled by the third-party seller because the original had not been returned. This irritated me for two reasons: (1) I had never been notified the replacement order had been cancelled—apparently, had I not called Amazon was simply going to drop the issue, and (2) I was specifically told by Amazon Customer Service that I did not need to return the original until the replacement was received.
I told the agent this was unacceptable and wanted the replacement sent to me, as had been previously arranged. When it became clear that she would not be able to help me, I asked to speak with her manager. After providing her with my phone number, she said her manager would call me back. That phone call never happened.
The following day I called Amazon customer service again, now the third time trying to get this issue resolved. I explained the steps I had taken thus far and was put on hold so the representative could verify if my replacement order “was legit.” When I asked what “legit” meant, she said she needed to verify if this was unusual activity on the account because it was a phone purchase. I told her that of course it was legit, as I had email documentation regarding the entire process!
After being on hold, she came back and told me the replacement phone would be delivered within 5 days. She also said she would personally call me on that day to verify that it was received. I asked her to clarify that I would receive the replacement first, prior to sending the original back, according to the instructions I had previously received via email. She looked up that email and saw it said: “Please feel free to use the box the replacement comes in to return the original…” After reading that she placed me on hold again.
After a minute or so, she came back on the line and asked if she could place me on hold for an additional few minutes. I asked why. She said she was trying to find out what went wrong with the first replacement order. When she came back on the line, she told me “to be on the safe side” I should return the original defective phone first to receive a replacement. I reiterated that this was unacceptable and that I had held up my end of the bargain and done exactly as Amazon had told me to do. I wanted the replacement sent first before I returned the defective phone. She said the email I received was in error and the person who sent it made a mistake—the defective phone would need to be returned before the replacement is shipped out. I told her that while I understand that people make mistakes, I did not think I should be penalized (i.e., be without a phone for at least 5 days) for a mistake that Amazon made. She apologized for the mistake but made it clear that I would not receive a replacement until the original was returned. I informed her I would be writing a negative review.
To summarize: I was sent a defective phone, was given incorrect information about how to replace it, had the replacement order silently cancelled without being notified, and Amazon refused to follow through on the terms of their agreement. One star.
Top reviews from other countries
pero todo lo contrario, me llego en perfecto estado, batería al 100%, sin ningún rayón, todo funcionando al 100% recomendado.