The phone itself was in excellent condition. No visible scratches or cracks. Also, the functionality of the phone seems very good. Nothing is off as far as I can tell thus far. The reason I rate this a four star purchase instead of a five-star purchase was the battery health was only at 76%. The description clearly stated that the phone was guaranteed to have at least 80% battery health. So I thought that was misleading and the seller should be more truthful about what they are selling. I am deciding to keep the phone mainly because the exterior of the phone was in excellent condition and seems to be working fine thus far.