ASURION 2 Year Mobile Phone Accident Protection Plan ($80 - $89.99)
Purchase options and add-ons
About this item
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Product details
- Date First Available : March 14, 2019
- Manufacturer : ASURION
- ASIN : B07Q477XKK
- Customer Reviews:
Product guides and documents
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Product Description
Important information
Legal Disclaimer
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of use, service, and speed of the warranty. They mention that it's easy to file a claim, apply, and communicate. They appreciate the immediate response and satisfactory results. However, some customers report issues with durability and value.
AI-generated from the text of customer reviews
Customers find the warranty easy to use. They mention that it's quick to file a claim, apply a case, and communicate with the company. They also appreciate the simple instructions.
"This was hassle free, followed the simple instructions and everything went according to plan." Read more
"Very easy to work with" Read more
"No Hassle!..." Read more
"Fast and Easy..." Read more
Customers are satisfied with the reimbursement. They mention that the service is prompt and fair. They also appreciate the quick reimbursement and the ability to file a claim.
"Fast and easy! Cracked and broken phone, no problem, returned it and had gift card the next day!!" Read more
"Fast refund, took me about 5 min online, immediately issued refund for my item. Will continue to use this insurance coverage on future items." Read more
"Prompt and fair in their reimbursement..." Read more
"Easy to communicate, fast reimbursement, great service..." Read more
Customers are satisfied with the service provided by the warranty company. They mention that it provides fast reimbursement.
"It is giving good service." Read more
"Excellent service!!!!" Read more
"Great service!..." Read more
"Excellent service..." Read more
Customers are mixed about the value of the warranty. Some mention it's very cost effective and worth the money, while others say it'll never be worth it.
"We purchased a used iPhone 7 for our son in March 2020, it stopped working in August 2021...." Read more
"...Worry Free Coverage is the name of the game. Very cost effective as well." Read more
"Cancelled because didn't need it as the phone didn't work for our service." Read more
"Completely pointless to get... Any claim filed is responded to as still under manufacturer warranty...." Read more
Customers are dissatisfied with the durability of the warranty. They mention that their devices cracked or broke. Some customers also report that the warranty does not cover damage loss if the phone is not retrievable.
"...The phone will not be repaired, no attempt to even look at it...." Read more
"...Why am I sending you the info back?! She dropped her phone. Her screen is broke. Why do you need a shot of the back too?..." Read more
"Not much to add here. Device cracked, extra insurance was bought at the time of purchase...." Read more
"...Also does not cover damage loss if phone is not retrievable... I dropped mine down a 250 foot devine, to which it smashed, and it's not covered due..." Read more
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Top reviews
Top reviews from the United States
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I bought a phone and protection plan for my sister through Amazon. I have been asked three times to provide the same info. I understand the necessity of receipts. However the protection receipt came from Asurion via email! You have my info. Why am I sending you the info back?! She dropped her phone. Her screen is broke. Why do you need a shot of the back too? This whole process is getting pretty stupid.
We purchased him another phone and absolutely added the protection again just in case.
Highly recommend!