Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
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Advertised as a 64MP phone, the photos taken at the 64MP setting are ridiculously distorted. The two photos I have attached were taken at the same spot - one landscape, one portrait - and show the issue. Searching on the internet and on Samsung forums this is known problem that was started to be reported last year - yet the phone is still sold and no fix from Samsung!! What should have been a memories of a day at a world famous garden are now ruined by distorted photos. I chose the phone primarily because of the camera and hoped to enjoy even better photos than my previous A51.I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
Can't rate phone fully yet as It is no longer supplied with a charger so beware of having to buy a charger as well as phone. The c connector to c connector cable supplied is no use for charging alone. Really disappointed I didn't pick this up in the literature. I'm sure the phone itself will be fine.
Advertised as a 64MP phone, the photos taken at the 64MP setting are ridiculously distorted. The two photos I have attached were taken at the same spot - one landscape, one portrait - and show the issue. Searching on the internet and on Samsung forums this is known problem that was started to be reported last year - yet the phone is still sold and no fix from Samsung!! What should have been a memories of a day at a world famous garden are now ruined by distorted photos. I chose the phone primarily because of the camera and hoped to enjoy even better photos than my previous A51.
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
1.0 out of 5 stars
Distorted Photos at 64MP - known Samsung "Bug"
Reviewed in the United Kingdom on 4 May 2024
Advertised as a 64MP phone, the photos taken at the 64MP setting are ridiculously distorted. The two photos I have attached were taken at the same spot - one landscape, one portrait - and show the issue. Searching on the internet and on Samsung forums this is known problem that was started to be reported last year - yet the phone is still sold and no fix from Samsung!! What should have been a memories of a day at a world famous garden are now ruined by distorted photos. I chose the phone primarily because of the camera and hoped to enjoy even better photos than my previous A51.
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
I was apprehensive to start with as I have used the Galaxy Range since my first phone. I am still learning about using my phone to it's capabilities. I recommend this phone
El teléfono cumple con las expectativas. La pantalla muy bien y es lo más destacable, y la cámara genial. El lector de huellas funciona bien y me quedan por probar los altavoces. La única reseña negativa es sobre la batería, ya que dura un poco menos de lo esperado, ya que mi anterior móvil tenía la misma y duraba más, supongo que será por la pantalla. Lo recomiendo y estoy contento con la compra.