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Customer Review
Reviewed in the United Kingdom on 4 May 2024
Advertised as a 64MP phone, the photos taken at the 64MP setting are ridiculously distorted. The two photos I have attached were taken at the same spot - one landscape, one portrait - and show the issue. Searching on the internet and on Samsung forums this is known problem that was started to be reported last year - yet the phone is still sold and no fix from Samsung!! What should have been a memories of a day at a world famous garden are now ruined by distorted photos. I chose the phone primarily because of the camera and hoped to enjoy even better photos than my previous A51.
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
Advertised as a 64MP phone, the photos taken at the 64MP setting are ridiculously distorted. The two photos I have attached were taken at the same spot - one landscape, one portrait - and show the issue. Searching on the internet and on Samsung forums this is known problem that was started to be reported last year - yet the phone is still sold and no fix from Samsung!! What should have been a memories of a day at a world famous garden are now ruined by distorted photos. I chose the phone primarily because of the camera and hoped to enjoy even better photos than my previous A51.
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
I am returning the phone as it is not as advertised - not a 64MP camera if you have to take photos at 16MP to avoid distortion.
(search on google for "a53 photo stretching problem" or similar to see reports of this going back to 3rd Dec 2023. Still not fixed after 5 months!)
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