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Customer Review
Reviewed in the United Kingdom on 7 January 2024
After purchasing this Camper satnav in September 2023 and whilst driving in France in October 2023, having carefully entered the vehicle width, length and height (3.1m), the satnav directed me into a narrow 2 lane underpass which has a height restriction of 2.2m - VERY UNSAFE. I stopped ahead of the signage, which was only on the underpass entrance. The road underpass was not a temporary structure nor did it appear recent in construction. Had I trusted the Garmin's routing and lacked diligence a serious accident would have taken place causing potential injury to ourselves, to other road users, and would have destroyed our £25,000 camper. With errors as serious as this, embedded in either device firmware or the map database, this model Garmin product is not of merchantable quality and a danger to users who put their trust in it. Before making a complaint I used the product one more time recently, in December, and when given 2 UK postcodes, one in Leicestershire, one in Dorset, a 'Cannot Compute Route' fault arose. Upon re-try the device computed a travel distance of 81,000 miles, so this device is prone to serious faults as well as dangerous mapping errors. I'm seeking a full refund from Amazon upon return of the device and will make an alternative purchase.
