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Customer Review
Reviewed in the United Kingdom on 30 April 2024
box was missing and the product case and buds are scuffed up and dirty and the instruction Manuel is all creased up from use. Now secondly the product does work and is good for the price, they are comfy, the sound quality is good even though I feel I need to turn them up, call quality is good, touch controls are better than most buds, connectivity is great and works with my pixel 8. 2 stars only for that it works as a used product and that I had to clean them myself.
Edit: after using them for around a week now I shall be returning for a refund, unfortunately there is a stuttering issue whilst listening to anything I e. Music, podcast, video, but not with phone calls for some strange reason, I have followed all troubleshooting multiple times and nothing fixes the issue nor does using them with other devices, the issue is still there. I will not be buying used again as this issue has been there from the start, if the item was tested when originally returned Amazon would have known the fault and should not have re-sold them. Bearing all that in mind I shall be purchasing a new and not used pair of buds (unfortunately the orange ones) as they are good espe6for the price, hopefully they will not suffer with the same issue.
Edit - this is the first time I have had to use Evri (only option available) to return a product, I don't know if it because of Evri or because it was bought as a used item but the return process is so long and the date for the refund has been moved during the process and has been made longer. I never had that issue when returning an item via Royal Mail as I would get my refund the same day Royal mail had taken receipt of package. I won't be purchasing this item from Amazon, I have purchased from another company due to this refund process.
Edit: after using them for around a week now I shall be returning for a refund, unfortunately there is a stuttering issue whilst listening to anything I e. Music, podcast, video, but not with phone calls for some strange reason, I have followed all troubleshooting multiple times and nothing fixes the issue nor does using them with other devices, the issue is still there. I will not be buying used again as this issue has been there from the start, if the item was tested when originally returned Amazon would have known the fault and should not have re-sold them. Bearing all that in mind I shall be purchasing a new and not used pair of buds (unfortunately the orange ones) as they are good espe6for the price, hopefully they will not suffer with the same issue.
Edit - this is the first time I have had to use Evri (only option available) to return a product, I don't know if it because of Evri or because it was bought as a used item but the return process is so long and the date for the refund has been moved during the process and has been made longer. I never had that issue when returning an item via Royal Mail as I would get my refund the same day Royal mail had taken receipt of package. I won't be purchasing this item from Amazon, I have purchased from another company due to this refund process.
box was missing and the product case and buds are scuffed up and dirty and the instruction Manuel is all creased up from use. Now secondly the product does work and is good for the price, they are comfy, the sound quality is good even though I feel I need to turn them up, call quality is good, touch controls are better than most buds, connectivity is great and works with my pixel 8. 2 stars only for that it works as a used product and that I had to clean them myself.
Edit: after using them for around a week now I shall be returning for a refund, unfortunately there is a stuttering issue whilst listening to anything I e. Music, podcast, video, but not with phone calls for some strange reason, I have followed all troubleshooting multiple times and nothing fixes the issue nor does using them with other devices, the issue is still there. I will not be buying used again as this issue has been there from the start, if the item was tested when originally returned Amazon would have known the fault and should not have re-sold them. Bearing all that in mind I shall be purchasing a new and not used pair of buds (unfortunately the orange ones) as they are good espe6for the price, hopefully they will not suffer with the same issue.
Edit - this is the first time I have had to use Evri (only option available) to return a product, I don't know if it because of Evri or because it was bought as a used item but the return process is so long and the date for the refund has been moved during the process and has been made longer. I never had that issue when returning an item via Royal Mail as I would get my refund the same day Royal mail had taken receipt of package. I won't be purchasing this item from Amazon, I have purchased from another company due to this refund process.
Edit: after using them for around a week now I shall be returning for a refund, unfortunately there is a stuttering issue whilst listening to anything I e. Music, podcast, video, but not with phone calls for some strange reason, I have followed all troubleshooting multiple times and nothing fixes the issue nor does using them with other devices, the issue is still there. I will not be buying used again as this issue has been there from the start, if the item was tested when originally returned Amazon would have known the fault and should not have re-sold them. Bearing all that in mind I shall be purchasing a new and not used pair of buds (unfortunately the orange ones) as they are good espe6for the price, hopefully they will not suffer with the same issue.
Edit - this is the first time I have had to use Evri (only option available) to return a product, I don't know if it because of Evri or because it was bought as a used item but the return process is so long and the date for the refund has been moved during the process and has been made longer. I never had that issue when returning an item via Royal Mail as I would get my refund the same day Royal mail had taken receipt of package. I won't be purchasing this item from Amazon, I have purchased from another company due to this refund process.
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