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£184.99
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Samsung Galaxy S21 5G 128GB Grey Unlocked (Renewed)

Sustainability features

This product has sustainability features recognised by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

Learn more about this certification

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Climate Pledge Friendly
Price: £184.99
This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
Learn about Amazon Renewed
Brand Samsung
Operating system Android 10.0
RAM memory installed size 8 GB
CPU model Snapdragon
CPU speed 2.84 GHz
Memory storage capacity 128 GB
Screen size 6.2 Inches
Model name Galaxy S21 5G
Wireless carrier Unlocked for All Carriers
Cellular technology 5G

About this item

  • Product Type - Cellular Phone
  • Package Quantity - 1
  • Mobile Hotspot Capability
  • Fingerprint Sensor
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    PRODUCT CERTIFICATION (1)

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    Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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    Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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    PRODUCT CERTIFICATION (1)

    Pre-Owned Certified: Electronics

    Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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What is Amazon Renewed?

Amazon Renewed is your trusted destination for refurbished products that are inspected, tested, and cleaned in accordance with Amazon Renewed requirements to be fully functional.

Quality you can afford

Amazon Renewed products offer an affordable option so that you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested and cleaned to be fully functional.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces waste.

Guaranteed by Amazon

Products sold by third-party sellers are backed by the commercial Amazon Renewed Guarantee in addition to statutory consumer rights enforceable against the third-party sellers and in conjunction with Amazon's or the seller’s Return Policy and the A-to-Z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with the accessories that shipped with the new product. These accessories may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged either in the original packaging or in a new and clean cardboard box. Premium condition products will come in premium packaging.

Model Year

2021

In what condition can I expect my Amazon Renewed product to be?

The product will be restored to its original factory settings and will be in one of the following cosmetic conditions: Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products and more. Visit Amazon Renewed

From the brand

Looking for specific info?

Product description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

What's in the box?

  • Adapter

    • Product details

    • Product Dimensions ‏ : ‎ 15.17 x 7.12 x 0.79 cm; 169 g
    • Date First Available ‏ : ‎ 2 Mar. 2021
    • Manufacturer ‏ : ‎ Samsung
    • ASIN ‏ : ‎ B08XVPBBML
    • Item model number ‏ : ‎ SM-G990EZAALTM
    • Guaranteed software updates until ‏ : ‎ unknown
    • Delivery information:: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
    • Customer reviews:
    Sustainability features

    Sustainability features

    This product has sustainability features recognised by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-Owned Certified: Electronics
    Pre-Owned Certified: Electronics
    Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Part of
    Climate Pledge Friendly

    Important information

    Visible screen diagonal

    7" / 16 cm

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    705 global ratings

    Customers say

    Customers like the quality and appearance of the cellular phone. For example, they mention it's a top quality phone and looks just like a new phone. That said, some appreciate the marks, performance, and value. Opinions are mixed on battery life, ease of use, and condition.

    AI-generated from the text of customer reviews

    Select to learn more
    QualityPerformanceValueAppearanceMarksConditionBattery lifeEase of use
    95 customers mention ‘Quality’83 positive12 negative

    Customers like the quality of the cellular phone. They mention that it's in very good cosmetic condition, has a great camera, and is in good working order. Some say that the phone looks brand new and has no issues.

    "...Thumbs up to them. Absolutely no issues. Always worry about these buys but if you order excellent I think it's worth the extra money." Read more

    "Described as excellent condition and although it is good there were scratch /wear marks around the casing. But good screen and works perfectly" Read more

    "...Phone is basically brand new and in pristine condition." Read more

    "Amazing condition and ready for me to transfer everything from my old device. Phone came with charging cable...." Read more

    45 customers mention ‘Performance’33 positive12 negative

    Customers like the performance of the cellular phone. They say it works well, has no issues, and plays videos well.

    "...This phone is new. Pristine with charger and key pin. Everything works and I'm delighted. Delivery was very quick and day earlier than expected...." Read more

    "...Not even a minor scratch. Everything so far seems to be in good working order as well...." Read more

    "...AccuBattery app showed Battery Health below 75% making it barely usable so I purchased it as "Renewed" where display INDEED was renewed but they..." Read more

    "...But good screen and works perfectly" Read more

    41 customers mention ‘Value’38 positive3 negative

    Customers appreciate the value of the cellular phone. They say it's a great phone with great features and a perfect condition.

    "...worry about these buys but if you order excellent I think it's worth the extra money." Read more

    "Highly recommended great value" Read more

    "Amazing value for money. Not bothered for the up-to-date models so was dubious been reconditioned. But need not of worried so worth it...." Read more

    "...The scratches on the frame was considerably minimal and the price was worth it." Read more

    21 customers mention ‘Appearance’21 positive0 negative

    Customers are satisfied with the appearance of the cellular phone. For example, they mention it looks like a new phone, has a sharp, colorful screen, and a fast operating system. Some say that the phone is a great refurbished phone with good picture quality.

    "I was worried it'd come with damage, but it looked completely new. Not even a minor scratch...." Read more

    "The phone itself looked okay, I didn't really use it much for the first 4 months. I bearly used it for more than 2 hours a day...." Read more

    "...The phone looks great, and with 128GB, has more than enough storage. I think I'll enjoy using this phone." Read more

    "It looks good as new. The camera is perfect and so far I have not have any issues even the tiniest...." Read more

    8 customers mention ‘Marks’8 positive0 negative

    Customers are satisfied with the marks on the cellular phone. They mention that there is no mark to be seen.

    "...As for the condition of the handset, not a mark on it. Also came with a brand new cable, plug and sim pin. Spot on!!" Read more

    "...The product is like new - I can't see a difference, no marks, nothing...." Read more

    "...Brilliant! Definitely well worth the money 💰😉 excellent condition. No marks. No scoffs. No scratches. Everything about it is perfect ⭐🥳🤟💯..." Read more

    "Came in less than 24 hours.Phone doesn't have a single mark on it, it's outstanding. (described as excellent condition)..." Read more

    47 customers mention ‘Condition’20 positive27 negative

    Customers have mixed opinions about the condition of the cellular phone. Some mention that it came as perfect as can be, with no scratches or imperfections. Others say that it has several scratches and scuff marks, the screen has a little chip in one corner, and is quite beaten up.

    "...condition and although it is good there were scratch /wear marks around the casing. But good screen and works perfectly" Read more

    "...Ordered an "in excellent condition' from JQ Solutions. This phone is new. Pristine with charger and key pin. Everything works and I'm delighted...." Read more

    "...It has scratches all over the body and back, the screen has a little chip in one corner...." Read more

    "...Not even a minor scratch. Everything so far seems to be in good working order as well...." Read more

    31 customers mention ‘Battery life’19 positive12 negative

    Customers are mixed about the battery life of the cellular phone. Some mention it has excellent battery life, lasting all day, while others say it's not as expected, wouldn't even last 4 hours, and finishes quickly. Some customers also mention that the phone overheats and takes over 12 hours to charge.

    "...The battery lasts me two days, the slim bezels are great and the small hole punch for the front-facing camera is refreshing compared to the iPhone..." Read more

    "...The battery life was also terrible, it wouldn't even last 4 hours if I used an app...." Read more

    "Phone in near perfect condition - so far battery life better than I had expected and the phone is so much better than my previous Samsung in terms..." Read more

    "...Battery life is excellent and the battery charges quickly using a 'quick charge' USB C lead and Anker charger...." Read more

    9 customers mention ‘Ease of use’6 positive3 negative

    Customers are mixed about the ease of use of the cellular phone. Some mention that the operating system is straight forward and easy to use, as is the user interface. They say it's relatively easy to set up, turn on or off various features and notifications, and copy data from old phone. However, some customers say that the phone is faulty and very difficult to set-up.

    "...n't used it yet, but the set up and transfer from my old phone was super easy. Just had to connect to my wifi and it all happened automatically...." Read more

    "...Very complicated. I have had no problem doing on previous non Galaxy phones.Very frustrating." Read more

    "...As per other Galaxy models the Andriod operating system is straight forward and easy to use, as is the user interface...." Read more

    "...Interface is pleasant enough with plenty of customisation options...." Read more

    Phone seems fine
    3 Stars
    Phone seems fine
    Back of the phone showed signs of damage
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    Top reviews from United Kingdom

    Maga
    5.0 out of 5 stars Excellent
    Reviewed in the United Kingdom on 20 February 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    Bought Galaxy S21 from Amazon renewed. Ordered an "in excellent condition' from JQ Solutions. This phone is new. Pristine with charger and key pin. Everything works and I'm delighted. Delivery was very quick and day earlier than expected. This is 2nd phone bought from this company as I bought for my husband last year. Also in the box is a message from ABC gadgets who you contact with any issues. Thumbs up to them. Absolutely no issues. Always worry about these buys but if you order excellent I think it's worth the extra money.
    7 people found this helpful
    Helpful
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    Z
    5.0 out of 5 stars Excellent Condition!
    Reviewed in the United Kingdom on 11 April 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    I was worried it'd come with damage, but it looked completely new. Not even a minor scratch. Everything so far seems to be in good working order as well. 10/10 phone (also came with a new charging cable which was desperately needed)
    3 people found this helpful
    Helpful
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    Mrs G
    4.0 out of 5 stars Mobile in good condition and arrived promptly.
    Reviewed in the United Kingdom on 17 April 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    Described as excellent condition and although it is good there were scratch /wear marks around the casing. But good screen and works perfectly
    One person found this helpful
    Helpful
     Report
    Ross Kinnier
    5.0 out of 5 stars Excellent condition S21
    Reviewed in the United Kingdom on 28 June 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    Phone arrived in great packaging and very quickly. Phone is basically brand new and in pristine condition.
    One person found this helpful
    Helpful
     Report
    James Jones
    1.0 out of 5 stars Awful
    Reviewed in the United Kingdom on 7 October 2023
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    The phone itself looked okay, I didn't really use it much for the first 4 months. I bearly used it for more than 2 hours a day. Once summer came about I started to use the phone more frequently. This is when the issues came about, the phone would overheat if used for more than an hour of normal use. If I used an app or tried conduction a video call the phone would generate so much heat that I couldn't hold it. The phone would even tell me it needs to close apps to cool down. The battery life was also terrible, it wouldn't even last 4 hours if I used an app. I don't mean playing high resolution games, Im talking shopping apps, checking my banking or writing emails. I tried to work through it but it got too much so I had to return it. It took me 8 months from the time of purchase to return it, as I could not get a suitable replacement phone (not from amazon) until then.
    When I tried to return it, the company that refurbished it, URcouk, said I had to pay for it to be returned, then once they received it they offered me either a 50% refund or they can send the phone back which they had apparently fixed... Again. When I objected to this, they explained nothing nor pointed me to any terms and conditions, they simply ignored my message and repeated the offer.
    To summerise, I would recommend avoiding any refurbished equipment that is connected to URcouk. Their workmanship is clearly of poor quality and their customer care is non existent and insulting.
    35 people found this helpful
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    RD
    5.0 out of 5 stars Absolutely brilliant
    Reviewed in the United Kingdom on 7 June 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    Highly recommended great value
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    Amazon Customer
    5.0 out of 5 stars Battery life better than expected
    Reviewed in the United Kingdom on 25 May 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    My only concern buying a used phone was the battery life, but I'm pleasantly surprised with how good it is. As for the condition of the handset, not a mark on it. Also came with a brand new cable, plug and sim pin. Spot on!!
    One person found this helpful
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    Looking good
    5.0 out of 5 stars Really good phone
    Reviewed in the United Kingdom on 30 June 2024
    Colour: Phantom GreySize Name: 128GBStyle Name: S21 5GVerified Purchase
    I use this phone as my main one
    One person found this helpful
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