Skip to main content
Customer Review
Reviewed in Canada on September 9, 2023
This coffee maker is supposed to be for K-Cup usage or for loose coffee grounds. Unfortunately I don't use store bought K-Cups, I use the refillable cups with a filter in them. I (mistakenly) assumed when it said K-Cups I could use the refillable ones. Every Keurig I've owned does this, I 'assumed' any machine that uses K-Cups meant you could use the reusable ones, but this machine has the normal 'needle' on top to pierce the cup but it also has a 'needle' on the bottom to pierce the cup. I've owned a few Keurigs and never seen this before. This makes it impossible to use the reusable cups. So I thought OK then I'll use the loose coffee grounds method. What a pain, emptying the basket and cleaning after every cup of coffee is really messy. It's impossible to just dump the grounds in the garbage. It takes quite a bit of effort to wash ALL the grounds out, and you end up with a mess of grounds in your sink to clean up. The screens in the basket seem very flimsy, I doubt they'll last very long. I'm not sure if you can buy replacement baskets. I bought this machine because I'm tired of replacing Keurigs which never seem to last very long, and this one was decently priced. I also bought the extended warranty which was supposed to be emailed to me 2 days after shipping, been nearly a week and still haven't received it. Unless you buy this machine ONLY to use the store bought K-Cups, and intend to use reusable cups or loose coffee grounds, I strongly suggest to NOT TO BUY THIS MACHINE! Also don't buy it if you like your cup of coffee quickly, it takes quite a bit longer than a Keurig.
