Designed to protect your privacy |
Amazon designs Alexa and Echo devices with multiple layers of privacy and security—from built-in protections to controls and features you can see, hear, and touch.
Microphone off buttons,
camera shutters, and light
indicators.
Review your Alexa voice history
and decide what you want saved
and how it will be used.
Ask Alexa to delete voice
recordings, adjust settings, or
explain what was heard.
On device |
Controls you can see, hear, and touch |
Echo smart speakers are built with: |
1) Microphone off buttons to disconnect the mics.
Explore microphone controls.
|
In app & onlinePersonalize your Alexa Privacy Settings |
You can view and update your settings in the Alexa app or at Alexa Privacy Settings at any time. |
1) View, hear, and delete your voice recordings.
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Ask Alexa |
Access privacy controls and features by asking Alexa |
For when you don't want to reach for your phone or pull out your laptop |
1) “Alexa, what are my privacy settings?“ will tell you how long your voice recordings are saved and whether they can be used to help improve Alexa.
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Listening |
When you have a request for Alexa, you first need to say your chosen wake word, which by default is “Alexa.” Only after your Echo device detects the wake word is Alexa listening to your requests. But how does that actually work?
Learn how your device can detect the wake word without hearing your conversations.
Data useCreating a more personalized
|
Your interactions with Alexa are used to help make Alexa more accurate and useful over time—for you and for others. But what does that actually mean? |
1) Personalizing your experience. Your voice recordings help Alexa learn your voice and your preferences so your interactions are more accurate and convenient. Learn how personalization works.
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Security
Take a look behind the scene |
Amazon has hundreds of employees dedicated to designing secure products and finding and fixing vulnerabilities in Amazon service and devices, including Alexa and Echo. Let’s take a closer look at the layers of security that are at work behind the scenes.
Facts about Alexa |
Alexa and Echo devices have been used and loved by millions of customers since 2014, but that's a blink of an eye compared to computers and smart phones. With new technology often comes misperceptions.
Let's take a look at some of the most popular ones and separate fact from fiction.
How Alexa works |
The moment your device detects the wake word, your voice request goes on a brief but eventful adventure, all while protecting your privacy. Let's follow a single request as it travels from your lips to Amazon's secure cloud.
Privacy by design |
Privacy from A to Z |
Learn how your privacy is protected across
Alexa features and other Amazon devices and
services that include Alexa.