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PremiumDid you know that there's a rise in demand for ROX, Return On Experience, as an approach to enhance the value of investments in residential properties? Could there be a correlation between one's home and productivity?
Earlier several businesses used to implement ROI, Return On Investment, as a measure to evaluate the effectiveness of an investment. It was considered a reliable approach to measure performance and enhance leadership experience but as businesses transformed digitally, many leaders realised the importance of enhancing customer experience can derive better results.
Accordingly, ensuring good customer experience has become the utmost priority for several businesses these days and business leaders believe ROX to be “the quicker way to achieving better customer experience".
In the BFSI sector, customer experience has become a point of discussion leading business leaders to inhabit ROX to unlock better productivity and customer experience. Considering its relevance, leaders seem to be openly discussing how to enhance customer experience as many companies have been giving out their NPS codes that reflect their customer service, and have been adopting global standards of NPS courses to maintain improved customer experience that impacts their businesses positively.
Beyond customer experience, ROX also helps elevate employee and leadership experiences. As a strategy to maximise the value for customers, employees, and stakeholders, utilising ROX to invest in luxurious properties has become a fundamental part of achieving this goal.
Unlike ROI, ROX helps in determining customer experience through providing a stress-free living space to employees, enhancing their experience. Hence, living spaces can enhance the quality of work by allowing employees to deliver results in a comfortable environment, and with ROX, investing in spacious properties, like Hubtown 25 South becomes easier. Hubtown 25 South specialises in providing comfortable and stress-free living spaces to employees. Spacious living spaces and ideal homes that ooze comfort, with a pool deck to an aroma garden along with world-class construction and modern technology, 25 South has it all with room to breathe. To achieve enhanced customer experience, it is also essential to provide the comfort of breathing along with simplicity for employees to deliver better results and ultimately, ensure customer satisfaction and high standards for work.
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