We at vivo India strive for continuous learning by proactively listening to the voice of the consumers. We're thrilled to share that our ongoing initiative, V-Connect, in Raipur was a resounding success! This event was all about meeting our amazing consumers face-to-face, understanding their needs, and building stronger connections that will drive us towards even greater innovations. Thank you to everyone who participated and made this event unforgettable. Your feedback and enthusiasm inspire us to keep pushing boundaries and delivering the best! It helps us to create simplified products to bring JOY in the lives of our consumers by listening to their voice. Stay tuned for more updates as we continue our journey of connecting and growing together. #VConnect #Raipur #CustomerEngagement #Community #Innovation #ConsumerInsights #vivo #vivoindia
vivo India Marking this escalation on non- cooperative post sales #vivo Dealer service, as purchased a Mobile Y56 handset in May 23 and found screen pasting pop-up/loose out and now for simply just pasting a screen they are asking for charges. As a post sale service this small work should not be chargeable even though just few days crossed over a year purchased. This should be a supplementary support provided to customer. Please look if something can be supported to us. Dealer Name is *Dashing Mobile World - Ambala City - Pin 134003. Question ❓ here for Such a brand name VIVO that why screen pasting poped out without any accident in such a short span of time. Looking forward for a favorable support and expect to contact us soon. Thanks #customercentric
Team vivo India May I know the reason for not sharing any Product Launch Event Updates and News/ Press Releases from your Vivo/ PR Team, with us at gadget-innovations.com Jitender Singh 9811980784
Joining! Operator Bharti hai
Live the Joy 😊😊 Love the Moments 😍😍
One of the Great Initiatives from Vivo India
Pathetic customer service, lack of communication. Please improve your services
Amazing and insightful initiative by vivo India #CustomerCentric
Self Employed at BOUTIQUE
1wI purchased an X80 PRO handset from VIVO, expecting quality and service your brand is known for. However, my experience has been overwhelmingly disappointing and distressing. I waited for 15 days for the resolution. finally i got an update that they are replacing the handset with X100 Pro, for which i have to pay the difference money 15,000/-. As a customer, I am highly dissatisfied and have decided to no longer be a VIVO customer requested for refund. Refund is purposefully denied. I feel brutally cheated. Additionally, I was not provided with the job sheet promptly upon my visit to the service center, which is unacceptable. Meanwhile, as per my request to the customer care for refund, the customer supporter Ms. Anjali has offered me a verbal support for the replacement of the handset with X100 Pro with zero difference amount during our conversation on 25/06/2024. When I went to the service center to pick up the X100 Pro, the service center staff and Mr. Thafseer (Assistant Manager, Kerala) bluntly rejected the offer Ms. Anjali had promised. Later, Ms. Anjali called to admit she couldn't be given for free. Being a vivo customer has been nothing but a headache.