Liza Rodewald’s Post

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Founder & CEO @ Instant Teams and 12m+ | CX Talent | YPO | Board Chair | Speaker | Military Spouse

One of our customers unexpectedly shut down their business last week, leaving 200 of our best CSRs (customer service representatives) without a position. They say life is 10% what happens to you and 90% how you respond.  While I could not control the event last week, I can respond and be part of the solution. So today I am asking you to join arms with me in our mission and get these amazing people back to work. Details: I have 200 highly qualified, experienced outbound/inbound CSRs ready to go.  📣 7.5 % Attrition - unheard of!! 💡 63% Identify as diverse 🚺 86% Identify as female 💻 Both full-time and part-time staff available Skill Sets: 📞 Outbound Dialing - they are resilient, this is a hard task! 💹 Sales Qualification - qualified leads to licensed agents for policy creation 💼 Insurance Industry Knowledge 🔊 High Volume Activity I am asking for your help with introductions to get these amazing CSRs their next opportunity.  A great introduction would be to a CEO, COO or VP/SVP of operations, sales, customer service, contact centers, customer experience or particular line of business. We are happy to do small pilots to prove our value.  Our performance and the retention will outshine other vendors, we just need a foot in the door! Target Verticals: 🏦 Banking/Financial Services  💼 Insurance & Employee Benefits 💬 Retail & Ecomm  ✈ Travel & Hospitality  👩💼 Consumer & Business Services  👨💻 Technology – Edtech, Martech, Fintech, IoT 🆕 Emerging Brands & Start-ups How to Help: *Comment on this post for visibility* *Share this post for visibility* *Tag someone who fits our target vertical or profile* *Make introductions directly to me liza@instantteams.com  - this has my full attention!* While this event was abrupt my teams at Instant Teams have jumped into action and taken great care of our team members with grace and tenacity.  I am honored and so proud to lead Instant Teams.  Thank you for always supporting and believing in us and our mission. #militaryspouse #CSR #CSRs #agents #bpo Erica McMannes Chuck Brousseau Amy Price, MBA Greg Avallone Ken Hayes Erica North Mardellina Marqueze Brianna George LaShaunda Smith - Talent Acquisition and Military Spouse Jennifer Martin Kathleen Spearman Guy Filippelli Ryan Micheletti Lisa Song Sutton Mike Sherbakov Paul Swiencicki Anthony Caiazzo Aaron Zucker Jim Chappell Brendan Aronson Tim Hsia Sherman Williams II YPO

Lauren Ramos

Business Execution Consultant @ Wells Fargo | Military Spouse Homefront Heroes Hiring Program | Program Manager

2mo

Liza Rodewald we have a an opportunity that has to start in San Antonio but can be PCS proof if orders take them out of the area - any chance any of these 200 are located in SA?

Sam Rice

Senior Program Manager at Assurance IQ

2mo

Based on my firsthand experience, I can confidently say that these customer service representatives (CSRs) are exceptional. The dedication and enthusiasm that Instant Teams brings to helping your business succeed, while ensuring their CSRs deliver the desired results, is impressive. I highly recommend exploring how Instant Teams can benefit your business—they truly can and will help you succeed.

Peter Mullen - know anyone? This group hires military spouses. They are the best.

Tia M.

Corporate Training Instructor at Instant Teams | Family First | Lifelong Learner | Military Spouse

2mo

These team members are incredibly hard working and exceptional individuals who always give 100%! Let’s get them back to work!

Aaron Zucker

CEO at ZIG- Acquiring Retail Real Estate & Helping Operators Scale | AFC & Smalls Sliders Multi-Unit Franchisee (NC) | YPO | Speaker | Podcast Host

2mo

Liza Rodewald - I love your vulnerability and immediate mindset toward solving this “problem” and turning it into an opportunity. I’m lucky to call you a friend and mentor for this. If you run a company or are close to someone who does and could leverage the above, I’m telling you right now you won’t be sorry you engaged Lisa and team. Period.

Jean Desgagne, CPA, CA, ICD.D Clay Burns Simon Wallace David P. D. Darren Hom Cameron Altman David Ballard Jenny Lundberg Sumitha N. pinging some folks in my network about this opportunity, Liza Rodewald has built a very interesting business with highly motivated, military spouses. Worth a look?

Ryan Micheletti

Global Startup Leader | Venture Capitalist

2mo

Liza Rodewald - thank you for your leadership in a tough situation. The Veteran Fund, Mike Sherbakov, Justin Nahama, and Lisa Song Sutton, AND the Founder Institute, Mike S. Andrew Crawford Jonathan Greechan are here to help. Tagging some folks who can be helpful: Alireza Masrour Saeed Amidi Matthew Jeppson Brig General (Ret) Trent H. Edwards

Heather Deaton

Executive Assistant, Milspouse

2mo

Goodness, that is tough! I can attest that Instant Teams is wonderful, as I worked for someone through you all in the past. I'd love to help if I can! Briana Pruitt, MBA - Can you please message me so I can give you my email address to discuss a potential position coming up in the next few weeks or so?

Brendan Aronson

Entrepreneur | VC Investor | Wharton MBA | Military Veteran

2mo

Commenting for reach and will keep my ears to the ground for opportunities that make sense. CC: Joe Vroman, MBA, Theda (Thee-duh) Johnson

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