Vice President of Services
Vice President of Services
TruFit Staffing
Seattle, WA
See who TruFit Staffing has hired for this role
Job Title: VP of Home Services (Direct Hire) Location: Seattle - Tacoma Metro Area Comp: Estimated Base $150K + Commission and Bonus ; Robust benefits package About the Company and Role: The VP of Home Services is responsible for leadership, oversight, and performance management of field and office support. This includes Septic Repair, Drain Field Repair, O&M Inspections, Property Sales, Septic Tank Pumping, Sewer Repairs, Drain Cleaning, Electrical, and Carpentry. They are also responsible for the facility itself. This is a full time, exempt position, with heavy work demands occurring Monday through Friday. Weekend availability for issue escalation is expected. Responsibilities split between office and field environments. Responsibilities: Ensure all departments are meeting KPI’s and contributing to company growth and revenue goals. Use analytics, business knowledge, industry best practices, and team member insights that drive profitable results. Provide teams with leadership and clear direction. Motivate and inspire team members to rally around company objectives. Ensure teams get the training and support they need to provide quality Septic, Drain Cleaning, Electrical and Sewer work. Cultivate employee engagement across all departments and promote a healthy work environment. Provide direct reports with coaching, development, and growth opportunities. Hold all team members accountable to personal growth, licensing/training, reaching goals and following processes. Foster a Core Values focused environment via leading by example and discussing Core Values in decision making. Ensure customer complaints are properly resolved, resulting in quick, favorable resolutions. Manage annual budget and control expenses to meet or exceed plan. Ensure sufficient staff levels to meet revenue goals and customer demand. Evaluates workloads/personnel schedules to maximize efficiency in profit and customer satisfaction. Facilitate operations and budget meetings with managers to increase productivity levels. Oversee facility management and ensure teams have the resources and supplies necessary. Oversee safety compliance: training, tracking, assessments, OSHA reporting, and incident investigations. Provide timely insights to the Executive Leadership Team and Ownership. Required Skills/Abilities: Ability to communicate effectively - inspire and lead others to attain company goals. Proven track record of achieving operational excellence through strong people and performance management. Track record of managing complex work groups across shifts, locations, and experience levels in a Service Industry. Demonstrated ability to influence change and initiate actions that have strategic impact and drive a high-performance culture. Strong track record of effectively using analytics to guide optimal operations and quality outcomes. Highly organized with exceptional follow-through, and quick, sound decision-making abilities. Excels in a fast-paced, goal-driven environment with the ability to adapt quickly to change. Education and Experience: Minimum 5+ years of experience working as a service provider in the field (Septic, Sewer, Plumbing). Minimum 5+ years of experience of operations management, Service Industry Required (Septic, Sewer, Plumbing) #J-18808-Ljbffr
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Seniority level
Executive -
Employment type
Full-time -
Job function
Business Development and Sales -
Industries
Staffing and Recruiting
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