UX/UI Research Consultant

We are looking to fill UX/UI Research Consultant in Brooklyn, NY (Hybrid). Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies. Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc. If you or know anyone would be interested please reach out to me at praveen.vemula@teksalt.com

Tasks

Understand challenges that New Yorkers experience through qualitative and quantitative user research to help define opportunities where the client can meet those needs by generating hypotheses, prototypes and evidence. Develop and execute a User Experience Research toolkit that defines the best testing methodologies for different product phases (discovery, definition, testing and monitoring). Plan, gather, and analyze, insights about users through new studies and review of existing data. Compile finished, well-documented research findings to deliver meaningful and actionable insights for stakeholders. Own UX research and run multiple streams of work at one time

Mandatory Skills/Experience

Expertise conducting unbiased generative research through competitive analysis, heuristic reviews, user interviews, stakeholder interviews, diary and field studies

Expertise with testing methodologies to define and test a user problem such as task analysis, prototype testing, card sorting etc.

Expertise conducting unbiased usability testing, A/B and multivariate testing analyzing results with statistically sound methodologies

Experience recruiting users that align with required demographic and behavioral profiles

Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, user evidence, analytics and competitive research

Demonstrate high design standards and inclusion to build a diverse, high-performing team, and actively reach out to diverse communities of digital talent to source prospective candidates

Inspire City partners and colleagues to anchor their work in human-centered design, user research methodologies and evidence-based solutioning

Desirable Skills/Experience

12+ years of experience conducting user research through all product design phases

Strong analytical skills with ability to interpret and identify valid patterns and trends

Understanding of statistical principles to evaluate data

Expertise And Use Of Methodologies That Prevent Research Pitfalls

Over generalizing results

Biased methodology or conclusions

Correlation does not imply causation

Not considering other related factors

Not understanding or validating data sources

Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user’s experience and organizational goals, on time

Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies

Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional team

Exemplifies diversity, equity and inclusion work in design practice and past projects

Thank you,

Praveen

TekSalt Solutions

praveen.vemula@teksalt.com

612-852-4887