Senior Director, Enterprise Solutions

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.

Description:

The Sr. Director, Enterprise Solutions is responsible for growing the business by establishing new clients and maintaining relations with current client partners. This role may have regional responsibilities as decided by the Managing Director of Client and Consultant Partnerships.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function. The responsibilities listed below are representative of the knowledge, skills, experience, and abilities required.

Duties and Responsibilities:

• Develop new and existing client relationships, including relationships at multiple leadership and buyer organizational levels (e.g. C suite, Key stakeholders, Decision Makers)
• Increase market share in existing clients and maximize new business development opportunities within assigned territory, achieving targets for revenue, profitability and sales growth
• Understand Pivot Point Consulting and Vaco’s full capabilities to offer services and solutions that match client and market needs
• Collaborate across Vaco brands to develop, sell and provide oversight of multidisciplinary UP sell client solutions
• Exceed customer expectations and contribute to a high-level of customer satisfaction
• Work with Executive Owner and serve as owner of Strategic or Key Accounts, including owning and facilitating account meetings and planning
• Seek out and target new customers and initiate a plan to approach and secure new business for Pivot Point Consulting
• Manage key customer relationships
• Work with Pivot Point Consulting Solution center to serve as a point of contact and assist in the creation of proposals, presentations and RFP Present new opportunities to the Solution Center to determine appropriate pursuit methodology.
• Provide support, coaching and mentoring to internal and project teams with the goal of developing and retaining talent within Pivot Point Consulting
• Communicate clearly Pivot Point Consulting’s differentiators in the market and to each Practice’s services / solutions and their value
• Represent Pivot Point Consulting and Vaco at conferences, trade shows or other public events
• Actively own and manage opportunities and sales pipeline in Ensure opportunities are current and data is accurately projected for forecasting.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies & Skills:

• Action oriented - Embracing new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Communicates effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding
• Customer focus - Building strong customer relationships and delivering customer-centric solutions
• Autonomous time management – Balancing sales opportunities, pipeline ownership, travel and Pivot Point Consulting services and solutions knowledge with minimal oversight.
• Solution-oriented – Ability to identify the key requirements in complex situations, anticipate customer needs and work with subject matter experts to design solutions

Education and Experience:

• Bachelor’s Degree or equivalent experience required
• 5+ years of sales experience within the healthcare industry is required
• Experience in healthcare IT consulting from a delivery, recruiting and/or sales background is highly preferred
• Background and knowledge of healthcare advisory solutions, services and/or staffing regarding; EMR, EHR, ERP, Business Intelligence and Implementation is highly preferred

Location: Remote

Travel Requirements: Travel as needed for client and candidate visits within designated market as well as national conferences or trade shows as required.

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional: Standing and bending.

Infrequent: Lifting up to 10 pounds.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.