Salesforce QA Engineer

About us

Customertimes is a consulting firm that delivers true business transformations through the implementation of salesforce solutions. With more than 15 years of client-focused experience and 4000+ engagements in 63 countries, we are proud to be known as a trusted partner of the world’s leading enterprises.

We don’t just give advice. We deliver tangible business results that help our customers get the maximum value from their technology investments. Headquartered in New York, we have offices in Paris, Toronto, London, Kyiv and soon-to-be in South America!

We are seeking a Senior Salesforce QA Engineer to join our esteemed client, an international health company, with work expected in alignment with our US office (EST) hours. The ideal candidate will possess a proactive attitude, technical proficiency, and strong collaboration skills, essential for driving success within our dynamic environment.

Requirements:

• 5+ years working experience with Salesforce and/or Salesforce based application
• Understanding of QA processes, techniques, approaches, methodologies
• Strong working experience in testing API
• Basic understanding of client-server architecture
• Hands-on experience in working in an Agile team and a good understanding of the Software evelopment Life Cycle
• Basic SQL: Ability to write and understand basic SQL queries for data validation and testing.
• Browsers and Mobile Testing: Experience with cross-browser testing and mobile testing on various devices and operating systems.
• Salesforce security (OWD – object access, profile access, private/public records, permission sets, sharing rules, master-detail relationship)
• Basic knowledge of Salesforce Clouds (difference, Sales Cloud and Service Cloud knowledge is preferable)
• Custom Objects and Fields: Understanding how to test custom objects, fields, and relationships in Salesforce.
• Workflows and Process Builder: Ability to test Salesforce automation tools such as workflows, process builder, and approval processes.
• User Acceptance Testing (UAT): Experience in coordinating and supporting UAT with business users.
• Ability to work within a team and also independently, with minimal supervision
• High level of attention to details
• Intermediate or higher level spoken and written English
• Good verbal and written communication skills

Responsibilities:

• Writing test cases, bug reports, executing tests, and recording the results
• Manage all the testing activities, coordination, overall test planning, estimation, risk mitigation, etc.
• Creating and maintaining Test Plans and other testing documents
• Conducting defect triage meetings – providing details about the defects to the team
• Being the testing lead for assigned projects and being responsible for the expected quality levels
• Performing Sanity, Integration, Regression, System, Performance testing
• Support UAT
• Leading walkthroughs of the system for team members and clients
• Participating in planning sessions for testing which include story points and acceptance criteria.)
• Proactive communication with team

Please submit your CV in English

Benefits and Perks

Full-time remote position

Personal Development Plan

Health Benefits

Quality working equipment

Work-life balance

Flexible work time

Paid certification program

Vacation, holidays and sick leaves

Diverse and multicultural work environment.

Competitive salary

Referral program

Diversity and teamwork are key in our organization. We pride ourselves on being a team of creative, proactive, and driven people who bring the best to our clients and each other every day.