HYBRID POSITION - 2-3 DAYS PER WEEK IN THE OFFICE (THURSDAYS REQUIRED)
DIRECT HIRE - FULL-TIME
About The Employer
The Sales Training position is with one of the most prevalent and prestigious healthcare providers in the NYC area. This employer provides the highest quality healthcare services to residents of the Bronx, Brooklyn, Manhattan, Queens, and Staten Island through a network of primary care providers, specialists, and participating clinics.
Over the last three decades, this employer has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life.
We are searching for qualified, appropriately skilled professionals who can provide reliable and professional support. All candidates must have all the listed education, experience, licenses, or certifications applicable and appropriate to the position.
Position Overview
The Sales Trainer will be responsible for the onboarding of new hires, training of existing staff, residual, and advanced skills training.
They will be responsible for delivering training in departmental system procedures, policies, and other training in support of the Sales Division's efforts to achieve key performance goals.
Job Description
Identify and assess training needs within the Sales Division and participates in the activities involved in the design, preparation, delivery and need assessment of the training and development programs
Provides input to the training strategy and the development of specific training development plans
Design solutions incorporating a variety of learning methodologies
Provide training to new and existing employees.
Participate in organizational team initiatives providing input on learning needs, and developing schedules for training delivery
Utilize a variety of adult learning techniques to deliver training in the most effective and impactful manner
Provides input to management about employee performance during the training periods.
Make recommendations on training progress, effectiveness, and improvements.
Validate training content by creating a testing and evaluation process to measure the accuracy of the content being delivered, making updates to training content as needed.
Create training modules (when needed) based on the training requirements/needs of the Sales Division
Develop and administer knowledge assessments
Understand and monitor applicable regulations, policies and procedures and implement programs to maintain to government, citywide, and corporate compliance.
Coordinate and/or facilitate new technology or applications training.
Minimum Qualifications
Bachelor's degree in education, psychology, human resources or a related field and 2+ years of experience as a trainer preferably in sales.
Must have experience in an insurance / managed care work environment / company.
Excellent communication skills, both verbal and written, computer, technology, and presentation skills required, with an overall knowledge of sound business training and development practices.
Knowledge of and practical application of Adult Learning Theory and instructional design principles.
Training in process improvement or Six Sigma methodology preferred.
Possesses a sound understanding of positive coaching techniques.
Experience in salesforce training (preferred)
Knowledge of adult learning principles
Knowledge of existing and emerging methods and tools
Professional Competencies
Integrity and Trust
Customer Focus
Functional/Technical skills
Written/Oral Communication
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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