Room Attendants

JOB DUTIES AND RESPONSIBILITIES

• Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards


• Ensures that rooms have clean linen, bedding and towels


• Understands and follows all safety and security procedures as mandated by the hotel


• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, andhotel surroundings (i.e. mall, restaurants)


• Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.


• Identify items that guests have left behind and report items utilizing hotel's lost and found procedures


• Other duties as assigned

EDUCATION AND EXPERIENCE

• High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to multi-task


• Ability to communicate effectively verbally and in writing


• Team player


• Ability to exceed expectations of guests


• Knowledge of cleanliness standards