Provider Relations Consultant

Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment plan and outcome monitoring. Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

We have recently closed a successful Series A round led by Union Square Ventures, and are backed by a number of top-tier investors including AlleyCorp, Fifty Years, Able Partners, Gaingels, Palo Santo, PsyMed Ventures, Coalition Operators, Christina Sass co-founder of Andela, Edvard Engesæth, MD co-founder of Nurx and, Hans Gangeskar co-founder of Nurx.

We are building an open-minded and inclusive workplace where you will have the opportunity to grow and collaborate with a diverse team of high performing individuals. Our team combines extensive experience in business and healthcare. We are mission driven and strive to make the workplace stimulating, ethical, rewarding, and fun. Together, we will be working at the cutting edge of a groundbreaking field that is reshaping mental health and we will make a direct impact on people’s lives.

About The Role

Journey Clinical is looking for a Provider Relations Consultant to facilitate outreach to primary care physicians or other “referring medical providers” and help them join the Journey Clincal network as a collaborative care partner. As our collaborative care partner, they can refer their patients for KAP treatment with Journey Clinical and receive patient referrals from Journey Clinical for in-person consultation. This is a contractor position that will report directly to the head of clinical operations.

What You’ll Do

• Develop target lists of primary care physicians or other “referring medical providers” in key target geographies
• Phone, email and fax outreach to referring medical providers sharing information about collaborating with Journey Clinical, with the goal of them joining our directory of "collaborative care partners"
• Coordinate with Journey Clinical patients primary care providers regarding in-person consultation/referrals from the primary care provider
• Maintain listing of the Journey Clinical referring medical provider directoryCollaborate with operations, marketing, growth and product team members in support of outreach
  
  
  

Who You Are

• 1+ years of experience in medical sales, pharmaceutical sales, partnerships or similar role
• Prior experience in a client-facing role, preferably with an understanding of clinicians and patients
• A self-starter with a “lean” mindset that thrives in a fast-paced environment
• A problem solver by nature, you love the challenge of solving complex and sensitive patient problems in mental health with an outstanding ability to execute
• You have a demonstrated ability to learn quickly, iterate, pivot, and move fast with flexibility and adaptability; embrace the rapid pace of change as an opportunity for innovation
• Preferred experience in healthtech with an understanding of the regulatory landscape
• Bonus points if you have a clinical background (e.g. RN, NP, MD etc…)
  
  
  

What we offer

• Flexible working hours
• A high level of autonomy, and growth opportunities in a cutting edge industry
• We aim to set our team members up for success and offer a clear path for career advancement and personal growth
• Work with a team of industry leading experts, who are highly collaborative, disciplined, and who have fun working together
• The opportunity to change the way we approach mental health by advancing the mainstream adoption of psychedelic assisted psychotherapy and make a positive impact
  
  
  

We recognize healthcare is a universal concern and tackling the mental health crisis will require team members with different strengths from all walks of life. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

If you feel discouraged by the job description because your skills don’t exactly match please apply anyway. We likely missed something and are open to expanding our understanding of the role.