Product Group Owner

Product Group Owner | Contract-to-Hire

Hybrid: NYC or Burlington County, NJ

Department Overview

Our vision to be the Better Bank is grounded in our purpose-driven and forward-focused strategy. Amidst a rapidly changing landscape, we know that technology plays a critical role in achieving this vision and delivering on our strategy. It also signals the need to accelerate investment in emerging capabilities to adapt to the changes happening around us and respond to customer needs more quickly. To accomplish this, we're evolving our Platforms, introducing key enterprise Practices and re-imagining our customer Journeys as part of the Next Evolution of Work (NEW).

The Public Cloud product family provides public cloud capabilities that enable Journeys, other Platforms, and our colleagues to achieve their business outcomes

Job Description

The Product Group Owner will work with a team of Pod Product Owners, Product Group Technology leads and is responsible to ensure that a Product Group and its Pods are creating value for the organization through the delivery customer and platform focused product increments.

This entails aligning with other Product Owners and senior management to define and follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback, taking the pulse of the market and bringing in innovation and collaborating with stakeholders.

The Product Group Owner should always be considering how to maximize value,

assessing how the product or the delivery process can be continuously improved,

contributes to a positive work environment and ensures that work embodies the

Agile principles of transparency, collaboration, and engagement

Key Accountabilities:

• Business/Customer Focused
• Ensuring the co-creation and refinement of requirements (business value)
• Understanding and anticipating the needs of the stakeholders and customers
• Representing the Business stakeholders to the team
• Understand the technical scope of the Cloud Service(s) required for your product
• Acting as primary communicator and liaison between the stakeholders and the team and ensuring all channels of communication are open as required.
  
  
  

• Value Stewardship
• Ensuring that the product group is always working towards delivering the highest business value
• Inspecting progress at the end of every iteration (sprintly/bi-sprintly) with complete authority to accept or reject work done
• Capturing stakeholder feedback during reviews in order to refine existing product backlog items or create new ones for future consideration
• Changing the course of the increment at the end of every iteration, as necessary, in order to ensure that the desired business value is delivered
• Help the team prioritize risk mitigation and technical debt reduction.
• Ensuring that cross-product group impacts related to their initiatives are communicated to other product group(s) when applicable.
• Ensuring that cross-product group impacts that have been communicated by other product group(s) are discussed and addressed as applicable.
• Work Planning
• Conveying the initiative vision/objective and key results; and ensuring it is understood by the Pod Product Owners
• Conveying the objectives at the beginning of every release/iteration and ensuring it is understood by the team
• Generating and maintaining the list of work to be completed by the pod(s):
• Writing product backlog items along with acceptance criteria
• Ensuring the refinement of requirements (work) occurs so that the development team is able to confidently commit to the completion/delivery of work
• Continuously prioritizing and sequencing the backlog to ensure that the team is able to deliver the highest business value iteratively and incrementally
• Participating in the check-ins, planning meetings, reviews, retrospective and refinement as determined and defined by the team.
• Making the work visible and transparent to the team
• Mitigate identified risk, taking inputs from all members of the team and prioritizing risk backlog items appropriately.
  
  

Job Requirements

The ideal candidate for this role will have a set of diverse career experiences and have worked across several businesses. They thrive in fast-paced, often ambiguous environments, and have experience managing and leading in complex stakeholder environments.

Skills and Experiences:

• Demonstrated knowledge in product development, backlog management, stakeholder integration.
• Experience influencing at senior levels across matrixed structures to drive outcomes.
• Solid grounding in Cloud technologies across one or more Cloud Service providers (Azure, AWS, GCP)
• Experience in using tools such as JIRA/Confluence for managing backlogs
• Proven experience building long term roadmaps for complex technical products
  
  

Capabilities

• Create a culture of knowledge-sharing, transparency, and continuous improvement
• Ability to exercise sound judgment in decision making and bring other leaders along through process
• Comfortable working iteratively across a large matrix and co-creating with leaders
• Track record of working collaboratively across teams, building relationships across operating models, partnering to deliver solutions
• Experience driving outcomes across large scale businesses
• Can anticipate the needs of senior executives and colleagues
  
  

Leadership Behaviors:

• Be a customer obsessed change agent, promoting continuous improvement
• Embody the Agile principles through leadership style
• High comfort with ambiguity and can put structure around ambiguous problems to move work forward and bring leaders/ colleagues along
• Embrace challenges & seek continuous improvement
• Be future-oriented with the strategic agility to anticipate the needs of the Product