Operations Assistant

Est. 2004, Food Gurus is Hawaii's largest F&B marketing specialist providing customized creative, communication, digital and marketing services for brand leaders. Come, learn from and be a part of our dynamic & talented team.

POSITION SUMMARY:

Be a key contributor of the Food Gurus / digiVortex Operations team, where you’ll support all aspects of the companies and our clients growth, lead day to day workflow, quality control and all client/agency work in progress.

KEY DUTIES/RESPONSIBILITIES:

• Daily project management including assigning, archiving, and moving projects through the agency
• Trafficking of assets to clients and networks as needed
• Set timelines, due dates and workflow of all tasks
• Regularly communicating with client service and management on work in progress
• Communicate with clients on status of projects, concerns and help manage expectations
• Perform quality control on all projects throughout development
• Serve as point of contact for teams
• Delegate tasks on projects
• Make effective decisions when presented with multiple options for how to move projects forward
• Plan resources
• Gather requirements, assets and deliverable from teams for input into project management software
• Work closely with accounting to track monthly project expenditures and productivity
• Support Operations Director with office management

SELECTION SKILLS/QUALITIES:

• Ability to meet deadlines and cope with pressure related situations.
• Demonstrated ability with computers and related software applications.
• Self-confidence to persuade and influence others.
• Exhibits solid organizational skills and ability to multi-task and balance multiple projects and deadlines
• Communicates clearly and effectively to a wide variety of people – from leadership roles to entry-level employees.
• Maintains a professional appearance, attitude, energy, and enthusiasm to provide a positive company image
• Able to understand and communicate effectively (written and verbal) in English
• Displays an impeccable attention to detail
• Is comfortable handling a high volume of paperwork and projects in a fast-paced environment
• Able to work independently
• Self-starter who takes initiative, continually seeks knowledge and improvement and willingly accepts responsibility.
• Willing to teach, learn from, and collaborate with others.
• Enthusiastic about developing, refining, and enhancing selling skills in order to produce revenue.
• Remain coachable and share ideas to strengthen the team.

REQUIREMENTS:

• BA graduate
• Experience – 3 years in project management and marketing. Project management in an agency is preferred.
• Requires ability to speak, read, and write effectively in English
• Excellent interpersonal skills
• Excellent organization and time management skills
• Proficient with Google Suite and Microsoft Office
• Understanding of design principles (colors, imagery, layout, etc.)
• Basic accounting skills are a plus
• Familiarity with social media platforms including Meta (Facebook & Instagram)
• Experience with Google Applications (Google Drive, Slides, Docs, Analytics, Ads).
• Understanding of cloud based file sharing applications (ie: WeTransfer).
• Proficiency with with project management softwares including Jira Management