Operations Analyst

Role: Operations Analyst

Location: 100% remote (Any time zone)

Pay Rate: $23/hr, paid weekly, benefits available

Schedule: Monday- Friday, Mon-Fri 8 am-4:30 pm EST

Training: Mon-Fri 8 am-4:30 pm EST

Assignment Length: 6 months, opportunity for extension/conversion pending performance, attendance, and business need

Duties

This is a remote position working from anywhere in the United States that will be a part of the Vendor Operations Management Team within the Enterprise Print & Distribution (EP&D) organization.

Responsibilities:

• Monitor supplier jobs and escalate missed service level agreements as appropriate
• Provide production support for any issues that may arise on responsibilities that are assigned
• Document issues and communicate the impact
• Identify opportunities for improvement
• Serve as a program/product owner and collaborate with the supplier(s) and key stakeholders as needed
• Build relationships with key stakeholders and suppliers
• Coordinate, facilitate and actively participate in meetings, updates, escalations, and requests with key stakeholders.
• Inventory management oversight with attention to detail and understanding of business requirements
• Develop Standard Operating Procedures and assist with cross-training as needed
• This position may also be involved in various print optimization projects

Skills:

• Can represent self well, articulating ideas clearly and professionally
• Demonstrates a high level of initiative; excels in self-directing and self-pacing
• Excellent documentation, communication, and facilitation skills in a virtual environment
• Ability to simplify complex processes. Understand how to separate and combine tasks into efficient workflows.
• Strong planning and organizational skills, including priority setting and time management
• Demonstrates strong relationship-building and team-integration skills
• Demonstrates strong attention to detail analytical and problem-solving skills
• The ability to drive results in fluid or ambiguous environments
• Proficient in Microsoft applications – PowerPoint, Excel, and Word
• Operations Management experience is highly desired.
• Print/mail experience a plus

Education:

• Bachelor's Degree with a preferred emphasis in Business Administration or a similar area of study.