Augment Jobs

Operations Analyst

Augment Jobs Los Angeles, CA
Augment Jobs

Operations Analyst

Augment Jobs Los Angeles, CA
1 week ago 25 applicants

See who Augment Jobs has hired for this role

Job Description: Operations Analyst

Position Overview: We are seeking a detail-oriented and analytical Operations Analyst to join our operations team. The Operations Analyst will play a crucial role in analyzing and optimizing operational processes, identifying efficiencies, and implementing improvements to enhance organizational effectiveness. This position requires strong analytical skills, problem-solving abilities, and the ability to collaborate with cross-functional teams.

Roles And Responsibilities

  • Process Analysis: Analyze current operational processes, workflows, and procedures to identify areas for improvement, efficiency gains, and cost reductions.
  • Data Analysis: Collect, analyze, and interpret data to measure operational performance, identify trends, and develop actionable insights to drive decision-making.
  • Performance Metrics: Develop and maintain key performance indicators (KPIs) and operational metrics to monitor performance, productivity, and quality standards.
  • Continuous Improvement: Recommend and implement process improvements, workflow automation, and operational best practices to streamline operations and enhance efficiency.
  • Project Management: Manage projects related to process improvement initiatives, operational enhancements, system implementations, and workflow optimizations.
  • Collaboration: Partner with cross-functional teams, including IT, finance, customer service, and supply chain, to implement operational changes and achieve business objectives.
  • Documentation: Create and maintain documentation, standard operating procedures (SOPs), and training materials related to operational processes and workflow improvements.
  • Risk Assessment: Identify operational risks, bottlenecks, and challenges, and develop risk mitigation strategies to ensure continuity of operations and minimize disruptions.
  • Technology Integration: Evaluate and recommend technology solutions, software tools, and systems enhancements to support operational efficiency and effectiveness.
  • Reporting: Prepare and present reports, dashboards, and presentations summarizing operational performance, project status, and improvement initiatives to management and stakeholders.

Skills Required

  • Bachelor’s degree in Business Administration, Operations Management, Finance, Economics, or related field (Master’s degree or relevant certifications a plus).
  • Proven experience as an Operations Analyst, Business Analyst, or in a similar role with a focus on process improvement and operational efficiency.
  • Strong analytical skills, with proficiency in data analysis, statistical methods, and problem-solving techniques.
  • Proficiency in Excel, database management, and data visualization tools (e.g., SQL, Tableau, Power BI).
  • Project management skills, with experience in managing projects from initiation through implementation and evaluation.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
  • Detail-oriented with strong organizational skills and the ability to prioritize tasks and manage multiple projects simultaneously.
  • Adaptability and flexibility to work in a fast-paced, dynamic environment with changing priorities and tight deadlines.
  • Critical thinking ability to assess complex operational challenges and develop innovative solutions.
  • Ethical standards and integrity in handling confidential operational data and information.

Compensation

  • Competitive salary based on experience and qualifications.
  • Performance-based bonuses and incentives based on project outcomes, operational improvements, and efficiency gains.
  • Comprehensive benefits package including health insurance, retirement plans, and professional development opportunities.

  • Seniority level

    Associate

  • Employment type

    Full-time

  • Job function

    Management and Manufacturing

  • Industries

    Financial Services

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