The National Solution Executive of Managed Solutions is a trusted advisor and content-deep resource to Nordic’s valued clients: building strong client relationships in the areas relevant to managed solutions, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Client Partnership Executives and Business Line leaders to match and revise Nordic solutions to meet client needs, leading and supporting managed solutions opportunities, and prospecting new opportunities within existing Nordic clients as well as new clients to expand Nordic’s brand and services.
Key Responsibilities
The Solution Executive will work across multiple accounts, to originate and support new Advisory or Managed Service relationships and opportunities. Key responsibilities will include, but are not limited to:
Client Engagement
Identify and develop relationships with client buyers within existing clients.
Identify and develop relationships with client buyers at new and dormant clients.
Identify new advisory and managed service opportunities
Use knowledge of hospital system’s business needs to conduct issues-based discussions with clients.
Understand Nordic’s capabilities and solutions to match with client’s needs.
Work with appropriate Account Managers to manage and maintain the opportunity in NetSuite.
Where applicable, coordinate with existing Nordic Account Leader to help maintain consistent and coordinated image to clients.
Coordinate with Nordic BL team to help define applicable solution and present to client
Be able to communicate client’s needs to BL Solution team
Facilitate the finalization of solution and price
Coordinate with other Nordic teams and resources to develop proposal for delivery and/or presentation to client
Facilitate introduction of BL delivery team and CP team to client for long term relationship ownership
Maintain contact and communication with clients to help ensure smooth delivery start-up and relationship strength
Sales Leadership
Demonstrating a high sense of urgency, ability to independently drive opportunities, and bring new clients and opportunities to Nordic
Developing relationships and partnering collaboratively across Nordic’s home office team to support the needs of the organization
Coordinating client engagement needs with other members of the Client Partnerships team and other Nordic department team members
Partnering successfully with solutions teams on all aspects of strategic opportunities
Speaking clearly to Nordic’s differentiators in the industry and to each business line services and their value
Following Nordic standard processes while identifying, developing, managing, and winning large, complex sales opportunities
Developing and managing a pipeline of opportunity to satisfy individual, regional, and team metrics
Responsible for uncovering new business opportunities within their relevant solution area
Displays leadership skills that best represents Nordic both internally and externally
Owning coordination, creation and delivery of customized proposals in response to client RFP and solution requests
Representing Nordic at industry conferences and events
Creating and adhering to internal documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance
Working on internal business operations projects that may be assigned on an ad hoc basis and assist in other corporate initiatives as necessary, directed, assigned, or requested
Skills And Experience
Must demonstrate and embody Nordic’s maxims
Bachelor’s degree or 10+ years equivalent experience
Proven experience in both sales and delivery of professional services within healthcare
10-12 years minimum sales experience in Healthcare IT related to hospital operations.
Consultant and advisory experience of at least 10 years
Hospital ERP, EHR, and EMR systems knowledge and understanding.
Strong understanding of the healthcare market, with specific focus in at least three of:
Clinical operations
Revenue cycle operations
Analytics, reporting, and digital solutions
Population health and value-based care
EHR implementations
Performance improvement and/or business transformation
Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization
Proven resilient and tenacious aptitude and capacity to drive customer success and happiness
Experience working in a fast-paced, solutions-oriented environment where anticipation of client needs is a frequent occurrence
Demonstrated ability in conceptualizing both problems and solutions, and converting concepts to actions in a way that is compelling for clients and actionable by team members
Effective communication skills, both internally and with customers
Additional Details
Willingness to travel up to 50% of the time of the time, as necessary to engage with client and target organizations across the entire country
Must be accessible and available to perform work functions at any time, including nights, weekends and holidays
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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