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Local Richmond, VA candidates due to 100% onsite work requirement
candidate must work onsite daily in Chesterfield County (Richmond area)
candidate must be able to lift and distribute hardware - this is a physical job
Candidate must pass CJIS level 4 training and background check. Client will provide training links.
In person interview needed. Onsite from day 1
Location: Chester, VA 23831
Duration: 12+ months
Responsibilities
Onsite resource to support users in an enterprise environment, including helpdesk and system support activities.
Seeking staff augmentation resources to assist with deployment of computers using our automated systems for a specific computer refresh project. Diagnose various problems encountered during initial rollout. Completion of various other hardware/software requests as needed. Other tier 2 helpdesk duties as needed.
An ideal candidate will be able to install and maintain PC hardware and software in the county as well as provide technical information and assistance to staff and customers.
An ideal candidate will have advanced- level skill at supporting Microsoft Windows 10 and higher operating systems; advanced-level skill at supporting Office 365, a working knowledge of standard networking services such as DHCP, DNS, ACTIVE DIRECTORY, and print servers; understanding of basic security principles; ability to support users both on-site and remotely; ability to perform hardware upgrades (disk, memory, network, video, etc.); ability to physically move workstations and monitors; ability to adapt to a constantly changing workload with multiple levels of priority; ability to complete assigned projects independently and within a team environment.
Skills Needed
Strong knowledge of Windows 10/11 operating system and Microsoft Office 365 applications Required
Excellent communication skills and ability to interact with end-users at all levels. Required
Knowledge of Active Directory, Microsoft Endpoint Configuration Manager (SCCM), macOS, iOS devices, and basic networking concepts is preferred. Required
A clean driving record is required as local driving is mandatory. Required
Must be able to lift 50 pounds. Required
Question 1 Does your candidate agree to interview onsite, if requested? This is REQUIRED.
Question 2 Does your candidate agree to work onsite daily? This is REQUIRED.
Question 3 Is the candidate aware this is a physical job, lifting, loading, delivering hardware around the county?
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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