Manager of Patient Navigation

Brain Tumor Network is hiring!

Position Description: Manager of Patient Navigation, Brain Tumor Network

Ponte Vedra Beach, FL

Organization

Brain Tumor Network (BTN), a nonprofit organization launched by The Sontag Foundation in late 2014, is committed to providing unique personalized navigational services to patients in the USA who have been diagnosed with a primary brain tumor and to oncology professionals providing care to those patients. Navigation services are provided by credentialed nurses and social workers - all without cost to patients, caregivers or medical professionals – so that patients can make better informed decisions about their treatment programs. BTN provides high touch patient navigation in the following ways: a) helping locate medical providers with expertise in treating brain tumors, b) facilitating consultations/second opinions including gathering relevant medical records and sharing with treating physician in advance of first appointment, c) providing a personalized list of Clinical Trial options for patients and physicians, including vetting trial status and facilitating consultations at trial sites, d) discussing diagnosis and treatment options in lay terms e) recommending ancillary/supplemental and support services, and f) maintaining communication and providing a sounding board throughout the course of treatment. For additional information see: www.braintumornetwork.org.

Position

Reporting to the Executive Director, the Manager of Patient Navigation will manage the activities of the nurse and social work navigation team working from both the BTN headquarters and from remote locations. This full-time role (5 days/week) is pivotal in ensuring the delivery of high-quality, patient-centered navigation support.

Responsibilities:

·        Drive process improvement to ensure appropriate mechanisms are in place for efficient, high touch navigation support that incorporates best practices

·        Develop tools and implement procedures for hiring staff and coordinate the onboarding process

·        Assess skillsets of existing staff (currently 9 nurse navigators and 3 social workers), and identify opportunities for continued education and professional growth and development for staff within navigation

·        Integrate patient navigation performance metrics and work collaboratively with leadership to report and assess those metrics

·        Oversee and evaluate the performance of all nurse and social work navigators and perform routine employee performance evaluations as required from time to time by company policy.

·        Implement programs and procedures to harmonize the work of home office-based and remote navigation teams and balance the caseloads among all navigators

·        Serve and/or become a leader in local and national associations involved with patient navigation

·        Coordinate with BTN operations on providing clinical trial evaluations and recommendations as well as for gathering patient medical records

·        Represent the organization at conferences and other events as needed

·        Update Executive Director regularly regarding operational challenges and opportunities

·        Undertake other duties as assigned by Executive Director

Qualifications

·        Degree in nursing, social work or other similar field relevant to the mission of BTN

·        15+ years of progressive management responsibility; experience in nursing/social work field preferred

·        Team player with proven motivational and staff leadership abilities; “can do” attitude with strong sense of accountability

·        Strong written and oral communication skills

Interested individuals are encouraged to send their resume and cover letter to Laura Hynes, Executive Director, at LHynes@braintumornetwork.org or BTNAdm@braintumornetwork.org

The Brain Tumor Network does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.