Manager, Growth - Diner Pricing / Revenue Management

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

Location: Chicago, IL (hybrid)

About The Role:

The Manager of Diner Pricing role is a part of the Revenue Management team within Grubhub’s Growth organization. The Manager will lead a team of analysts to develop, test, evaluate and implement pricing strategies to optimize to business outcomes, while strategically delivering value to customers to build longer term retention. You will be responsible for developing recommendations and driving decisions that have portfolio-wide impacts and influence multiple facets of the business. You will also have the opportunity to design and directly influence the strategic roadmap for Pricing across Finance, Product, Engineering, and Loyalty amongst other functional areas.

The ideal candidate will have not only strong quantitative qualifications, but also an ability to combine data-driven insights with conceptual thinking and a constant business-outcomes orientation, balancing near-term and long-term objectives. This role will require influence and coordination across multiple stakeholder groups at varying levels of the organization up to the executive levels. As such, exceptional communication and ability to synthesize analysis into clear and compelling narratives is a must. The ideal candidate should also have a proven ability to operate successfully in a fast-paced and entrepreneurial environment, with an ownership mindset. You will need to be able to establish a well-informed long term agenda, drive structured problem solving, while also remaining agile and resilient to new opportunities.

The Impact You Will Make:

• Design, experiment and execute pricing strategies to continuously optimize diner revenue and deliver on growth and profitability across the portfolio
• Partner with Logistics, Loyalty, Product and Finance teams to design pricing strategies that align with shared agendas while reaching the organization’s performance targets
• Deliver regular, executive-level reporting to continuously assess portfolio revenue performance, highlight opportunities, understand competition, and influence senior leaders
• Facilitate goal tracking to meet the organization’s KPIs
• Drive integrated thinking, building recommendations for decisions weighing multiple facets of the business while balancing short term goals against the long term roadmap
• End-to-end process ownership - ability to identify and change the way we work and willingness to move beyond the status-quo
• Innovate and continuously advance your team’s analytic capabilities and infrastructure to drive actionable consumer insights through reinvention of reporting and monitoring, automation, standardization, and democratization of data
• Support organization-wide decision-making through strong conceptual problem solving, effectively synthesized into impactful, outcomes-oriented insights
• Grow and develop a team of strong performing analysts by providing real time feedback and coaching, performance management and goal setting

Qualifications Required:

• Bachelor’s degree required in STEM or other quantitative field (e.g., Engineering, Business, Finance, Statistics, Math, Science, etc.)
• 5+ years experience directly driving pricing decisions and revenue outcomes in a data-driven, multidisciplinary, agile organization
• 1+ years of direct people management experience
• Exhibited ability to direct and synthesize complex analysis and data into easily understandable, compelling, and actionable insights
• Effective even when working in unstructured or uncertain environments; ability to create structure and develop long term agendas to influence other
• Strong self-management / prioritization and influence capabilities
• Experience with executive and cross-organizational communication, clearly translating analytical insights into actionable business outcomes
• Deep experience with test and learn methodologies
• Proficiency with data analysis and visualization tools (e.g., SQL, Python, Tableau, etc.)

Got these? Even better!

• Master’s degree in business, STEM, or other quantitative field
• Experience with multi-sided marketplaces
• Knowledge of Pricing and/or Revenue Management system functionality

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

As a matter of company policy, Grubhub does not sponsor applicants for employment visa status for this role.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.