IT Manager, Infrastructure

Responsibilities

Kforce has a client in Kansas City, MO that is looking for an IT Manager, Infrastructure for a short-term contract opportunity. Summary: As the Manager of IT Infrastructure, you will oversee all infrastructure hardware and software, cloud resources, and vendors for the shared services IT organization. The role involves leading the Infrastructure team, ensuring that rules and processes are adhered to while delivering fast and effective service to the business. Responsibilities:

• Develop Strategies in collaboration with the Director, IT Infrastructure: Design and implement short and long-term strategic plans to ensure the Infrastructure team's capacity meets existing and future requirements; Use ongoing improvement methods to enhance how Infrastructure is managed and monitored, change infrastructure to a national/global model, and lower technical debt
• Implement Process and Procedures: Develop, implement, and maintain processes, procedures, and associated training plans in support of the Infrastructure team's strategies; Ensure infrastructure IT processes align with the corporate strategies and goals
• Implement and maintain Infrastructure Key Performance Indicators (KPI): Participate in developing IT Infrastructure strategies with the IT Director and establish service level Objectives with business units; Use data from key performance indicators (KPI) to guide choices and plans; Ensure the IT Infrastructure team knows and works towards meeting KPI Targets and strategic goals; Regularly monitor and report on KPIs to senior management
  
  

Requirements

• Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Business Administration, or related field and/or a combination of related work experience
• 10+ years of experience in IT Infrastructure, including solution design and operational excellence
• Experience working in a team-oriented, collaborative environment
• Experience leading the project management process for an IT group
• Proven track record of leading an IT Infrastructure delivery team supporting multiple brands or companies
• Knowledge of current IT Infrastructure protocols and standards, including OSI and ITIL
• Demonstrated leadership in driving a culture of continuous improvement and Innovation
• Excellent knowledge of hardware and software troubleshooting techniques
• Excellent knowledge of networking, servers, and storage
• Ability to prioritize and execute tasks in a high-pressure environment and make sound emergency decisions
• Ability to convey ideas clearly and communicate effectively with stakeholders and management
• Ability to solve difficult problems in a complex setting
  
  

Preferred Qualifications

• Experience supporting infrastructure networking devices, such as network switches
• Knowledge of and experience with Cybersecurity awareness, security response
• Advanced application and server support knowledge, including Microsoft technologies
• Proficient in developing needs evaluations, budget plans, and roadmaps
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.