Helpdesk Support Technician
Helpdesk Support Technician
Sky Consulting Inc.
Parma, OH
See who Sky Consulting Inc. has hired for this role
This is a W2 Contract to hire role, No 3rd party . Sales recruiters do not apply or call.
6 months temp to perm
Candidates must have the following knowledge and reflect on resume:
Manager will review resumes and be seeking o Technical specialist capabilities – beyond just MS-Office skill-sets. Experienced Technical Service Desk skills or formal MIS degrees preferred
6 months temp to perm
- Shift timings* 9:00 AM to 6:00 PM (Mon to Fri)
Candidates must have the following knowledge and reflect on resume:
- Administer Technology-oriented issues escalated by the on-site Business unit. Issues are captured in a Service-Now ticket queue for this team to resolve.
- Troubleshooting user account access for existing team members.
- Troubleshooting select application system issues and working with level 2 technical support groups to resolve issues that cannot be resolved by self.
- Run out access management requests for new hires being onboarded by the line of business.
- Familiarity with AWS workspaces or virtual machines a plus.
- Technical aptitude to perform time trials on application latency and slow-down issues to support level 2 testing and support questions.
- Technical aptitude to learn and support user applications.
- Formal programming knowledge or experience (e.g. Python, C++, Java) or scripting (javascript) preferred.
- Provide technical assistance to user community for workstations, desktop applications and scanning equipment.
Manager will review resumes and be seeking o Technical specialist capabilities – beyond just MS-Office skill-sets. Experienced Technical Service Desk skills or formal MIS degrees preferred
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at Sky Consulting Inc. by 2x
See who you knowGet notified about new Help Desk Support Technician jobs in Parma, OH.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Support Technician
Customer Support Technician
-
Desktop Support Technician
Desktop Support Technician
-
IT Support Technician - Tier I
IT Support Technician - Tier I
-
Technical Support Specialist
Technical Support Specialist
-
Help Desk Support Specialist
Help Desk Support Specialist
-
Information Technology Support Specialist
Information Technology Support Specialist
-
Desktop Support
Desktop Support
-
Information Technology Support Technician
Information Technology Support Technician
-
Desktop Support Technician 2nd shift-weekend
Desktop Support Technician 2nd shift-weekend
-
IT Helpdesk Specialist I
IT Helpdesk Specialist I
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub