Functional Consultant / Implementation Consultant (Fashion ERP)

With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview:

CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.

Primary Responsibilities:

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to-be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Lead our clients in identifying business challenges and develop solution requirements
• Assist in the data conversion process, data validation, and integration between systems
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Document training material as needed
• Work with contracts, third-party vendors, and other divisions collaboratively
• Provide leadership and assistance on assigned implementation projects across the organization
  
  

Skills Required:

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Excellent interpersonal skills & organizational skills
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to detail
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility
  
  

Requirements:

• A bachelor’s degree from an accredited institution
• 3-8 years of experience in Fashion, Apparel, Footwear, Retail, or related industries
• Experience with systems – specifically ERP, PLM, Warehousing, B2B/B2C eCommerce, Supply Chain applications and Integrations between various systems
• Proven success in leading, collaborating, and contributing to a team-oriented environment
• Determined ability to keep people motivated
• Recognized ability to work creatively and logically in a problem-solving environment
• ServiceNow, SmartSheet, Lucid chart experience is a plus
  
  

CGS offerings:

• Competitive salary
• Health, dental, disability, 401K + employer match, vacation benefits
• Structured annual bonus plan
• Career development & growth opportunities