Ecommerce Manager

KNS BRANDS 

At Journee Collection, we are dedicated to making the search for the perfect shoe effortless, empowering and celebrating women at every step. At the heart of our mission is the creation of footwear that seamlessly blends style and fit, honoring each moment and milestone. We're looking for individuals to join us in this commitment, to design not just shoes, but symbols of support and celebration for every step a woman takes. 

Join us as we redefine what it means to find the perfect shoe. 

TAFT, another KNS Brand, was born from a shared passion for unique design and exceptional craftsmanship, a brand that combines intentional design and a discerning eye to create footwear that stands out. Our ethos, “Boots & Shoes for the Bold,” speaks to our core belief in bold vulnerability—the courage to show one's true self, in all its unique glory, to inspire collective boldness. We're searching for individuals who resonate with our mission to make the world a bolder, more authentic place. By joining TAFT, you'll be part of a team dedicated not just to crafting and delivering boots and shoes, but to celebrating the individuality that makes each of us distinct. Help us continue to create products that aren't just worn, but that tell a story of boldness, creativity, and the joy of being unapologetically oneself.  

POSITION 

We are seeking a highly skilled and experienced eCommerce Manager with a strong background in managing Shopify platforms. The ideal candidate will be responsible for overseeing our online store, driving sales growth, and enhancing the overall customer experience. This role requires an analytical thinker with hands-on experience in eCommerce management, digital marketing, and customer engagement. 

WHO YOU ARE & WHAT YOU DO: 

• Shopify Management: Oversee the daily operations of our Shopify store, ensuring optimal performance and user experience. Manage product listings, inventory, and pricing to maximize sales and profitability. Implement and maintain Shopify apps and integrations to enhance functionality and user experience. Monitor site analytics and performance metrics to identify opportunities for improvement. 
• Digital Marketing: Develop and execute eCommerce marketing strategies to drive traffic, engagement, and conversions. Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads). Collaborate with the marketing team to create compelling content and promotions. Utilize SEO best practices to improve organic search rankings. 
• Customer Experience: Ensure a seamless and positive shopping experience for customers. Address customer inquiries and resolve issues in a timely and professional manner. Gather and analyze customer feedback to inform improvements. 

• Sales & Revenue Growth: Identify and implement strategies to increase online sales and average order value. Monitor sales trends and develop action plans to address any issues or  
• capitalize on opportunities. Collaborate with the product development team to align inventory with customer demand. 
• Team Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer service. Provide regular updates and reports to senior management on eCommerce performance and initiatives. 

Requirements: 

• Bachelor’s degree in business, Marketing, eCommerce, or a related field. 
• Minimum of 3-5 years of experience managing an eCommerce platform, with a focus on Shopify. 
• Proven history of driving online sales growth and improving customer experience. 
• Strong knowledge of digital marketing, including SEO, SEM, email marketing, and social media. 
• Deep understanding of Marketing Metrics and KPI’s.  Northbeam experience a plus. 
• Excellent analytical skills and the ability to interpret data to make informed decisions. 
• Strong organizational and project management skills. 
• Exceptional communication and interpersonal skills. 
• Ability to thrive in a fast-paced, dynamic environment. 

Benefits 

Get ready to experience a unique work environment where talent is rewarded, and the sky is the limit! Here at KNS International you will discover a culture of creative and business-minded individuals that come together to create a high-functioning work environment that prides itself on providing an optimal work/life balance and abundant opportunity for growth. 

• Medical, Dental, Vision , Life Insurance

• Competitive salary and bonus plans 

• Generous 401k package with employer matching 

• Impact Suites – Mental Health Help 

• Paid Time Off 

• Paid Holidays

• Parental leave  

• Gym membership 

• Monthly Massages 

• Discounted employee purchase program 

• Work-life balance and flexibility 

• Hybrid work model 

• Flexible schedule

• Fully stocked kitchen with snacks and drinks 

• Dog friendly 

Job Type: Full-time 

Ability to Relocate: 

• Draper, UT 84020: Relocate before starting work (Required) 

Work Location: Hybrid remote in Draper, UT 84020