The Leader is responsible for planning and implementation of budgeting, operations, staffing, and the overall direction of the Health Information Management Department and the Registration Department. The Leader serves as an expert, advocate, mentor, consultant, team leader and facilitator in the departments. The Leader serves as the primary resource for all practices, processes and systems of the service, providing 24-hour accountability for the departments. Provides registration services as described in the position description of Patient Registration Clerk.
Job Specifications
EDUCATION AND EXPERIENCE:
Education: Bachelor's degree in Health Information Management or a related field required. Certification as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) from the American Health Information Management Association (AHIMA) required.
Years and Type of Previous Experience: Previous supervisory experience preferred. 3-5 years of experience in healthcare required. 2-3 years management experience preferred.
JOB KNOWLEDGE: Must be familiar with principles and practices of medical record science and be able to apply them; uses and limitations of primary and secondary records, indexes and classification systems; pertinent federal, state, and local reporting requirements and laws affecting medical care activities. Must meet certain requirements of various accrediting societies, such as TJC. Must have general knowledge of hospital administration and medical ethics. Must be knowledgeable of all admitting policies procedures and operation of equipment. This person must also be knowledgeable of hospital management techniques and regulatory agencies' requirements. The patient population must be considered when assessing job knowledge required from employee.
ABILITIES, INTERESTS AND TEMPERAMENTS:
Understanding and ability to use word processing and spreadsheet software.
Visual acuity required to adequately access, read, understand, prepare, and present written and on-line material.
Sound interpersonal, organizational, decision-making, problem solving, and customer service skills necessary to respond and satisfy customers exhibiting high stress behaviors is required.
Ability to communicate effectively and concisely with all members of the department and hospital, accurately transmitting and receiving on-line, verbal and telephone communications.
Ability to remain calm and courteous while working in stressful situations.
A preference for working in and organizing activities that are carried out in relation to established processes and techniques.
Clerical perception is needed to prevent errors in procedures, reports, and record keeping.
Ability to perform duties and handle information which requires discretion and confidentiality.
Ability to supervise, mentor, and develop the skills of the Health Information Management personnel and Registration Clerk Personnel.
Ability to work under pressure and in conditions of frequent interruption.
Considerable initiative and judgment involved in collecting and analyzing record data.
Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).
Seniority level
Director
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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