Director of Special Event Operations

We are looking for an all-star Director of Catering Sales to lead our special events operations at Whiskey Joe's Pensacola Beach! Top-notch benefits, amazing work environment and true work-life balance are only a few of the perks of this opportunity. With a great team already in place, we cannot wait to meet our next great leader.

The Whiskey Joe’s Team is hiring!

Specialty Restaurants is looking for a positive and experienced Director of Catering to join the family at our newest location, Whiskey Joe’s Pensacola Beach. The Whiskey Joe’s brand is focused on creating a memorable dining experience for its guest with family fun, delicious food, and incomparable waterfront views. We challenge our management team to be innovators in hospitality by consistently delivering a 5-Star experience to our team, guests, and community.

Top-notch Benefits

• Competitive salary
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child-care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid/Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions
  
  

Pay: $75000 - $95000 / year

• plus commission
  
  

The Director of Catering Sales is responsible for developing and implementing catering sales strategies to achieve revenue targets. He/she is responsible for all private event functions from orientation to execution, including the delegation of responsibilities to his/her catering sales staff. He/she also supports the General Manager by completing tasks as directed.

Responsibilities

• Manages the property's reactive and proactive catering sales efforts
• Develops and implements sales strategies to achieve maximum revenues
• Creates and manages quarterly and monthly sales plan
• Builds local client base through sales calls, prospecting, networking, referrals
• Responds to customer inquiries and develops customers independently
• Promotes restaurant though local networking and organizations
• Approves and negotiates contracts for catering sales team
• Analyzes competition to maintain competitiveness and right pricing
• Responsible for the financial performance of the department verifying that the team maximizes revenue opportunities by up-selling and implementation of other best revenue generating practices
• Prepares all monthly reports for support center including accurate sales forecasts and booking reports
• Achieves or exceeds booking goals and budgets for self and team
• Establishes team and individual sales goals
• Ensure successful events that meet both the client needs and company’s profitability guidelines
• Communicate all relevant information to appropriate departments in a timely fashion and in a detailed manner
• Ensures team sells products and services that the operations team has the ability to successfully execute
• Responds in a timely manner to customer issues and resolves complaints
• Maintain effective communication, direction, support, timely feedback and recognition of performance
• Provides support and coaching to team members to drive high levels of performance, job satisfaction, and personal growth
• Celebrate team success
• Creates sales activity expectations
  
  

Education/Experience

• 5 years of progressive, strong sales experience with a catering company, full-service hotel or restaurant
• Experience managing a Catering Sales Department team
• College Degree Preferred
• Experience with Catering Management Software
• Strong catering sales and event planning experience
• Experience in accurate forecasting, and preparation of sales plans and financial reports
  
  

Required Skills/Abilities

• Work with fluctuating schedule based on departmental requirements.
• Observe all SRC Polices and Procedures.
• Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate work load.
• Excellent interpersonal, verbal, and written communication skills.
• Detail oriented with a strong emphasis on accuracy.
• Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
• Highly organized and creative
  
  

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.