Director of Patient Access

Nashville General Hospital is hiring a Director of Patient Access for full-time Day!

The Director of Patient Access reports to the Chief Revenue Cycle and has oversight responsibility of all patient admission, registration and associated activities including scheduling, pre-registration, insurance verification, registration, bed assignment and discharge. Also, responsible for the maintenance and integrity of the registration systems and related data and statistics.

As a Director of Patient Access, you will:

• Create and implement patient access procedures that align with NGH standards, as well as current systems
• Demonstrate competence in electronic health records and serve as an owner in the current Cerner implementation
• Demonstrate an understanding of patient access and all key elements of the department
• Address fiscal budget variances, reasons for variance and be held accountable for the finances in assigned programs
• Demonstrate capacity to build and lead a team that is focused on improving quality of care and improving the quality of employment for staff
• Demonstrate an understanding of our patient care programs available
• Leads as the Director of Patient Access and ensure the department are meeting department and agencies’ standards, metrics, policies, and procedures
• Develop, monitor, lead improvement strategies and report on departmental metrics
• Model procedures and processes of the organization.
• Understand and be held accountable to quality measures/metrics for assigned area
• Oversees incoming referrals and referral conversion rates, driving improvement to client access to treatment and ease of registration process
  
  

Required Skills & Qualifications:

• Bachelors degree in Nursing, Healthcare Administration, Business or related field required, Masters degree preferred
• National Association of Healthcare Access management certification preferred
• Minimum of 5 years of progressive administrative and supervisory experience
  
  

About Nashville General Hospital

Nashville General Hospital (NGH) is Nashville’s original community-based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community

Our benefits include:

• Medical, Dental, and Vision Insurance within first 31 days of employment
• Programs to reduce share of deductible and total out-of-pocket expenses
• Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses
• Short and Long-Term Disability - up to 60% of eligible weekly pay
• Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
• Retirement Plan - eligible up to IRS max limits and includes company contribution
• Shift and Weekend Differential Pay Offered on Nights and Weekends
• Tuition Reimbursement for employee and dependents
• 12 paid holidays - any holiday worked is another holiday banked
• Flexible Spending Accounts
• Free Parking for all employees
  
  

Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran