Director,Educ&Nursing Informatics

The RN Nursing Informatics will serve as an applications analyst acting as the clinical liaison to nursing, medical staff, staff and other

patient/non-patient care areas to coordinate aspects of planning, designing, development, implementation, maintenance, and evaluation of clinical

information systems including the electronic medical record. Duties include analyzing complex clinical operations and structure processes to facilitate

decision making regarding clinical systems; utilizing the knowledge and skills of clinical practice to determine clinical functions that are suitable for

computer applications; and ensuring information systems are consistent with professional standards of practice. The RN Nursing Informatics will stay

abreast of information technology, provide opinions on emerging technologies, and aid in adopting technology and incorporating it into existing systems

and procedures. Leads or participates in projects involving technical components or technological risk. Directly reports to the CNO.

This position requires the full understanding and active participation in fulfilling the mission of Whittier Hospital Medical Center (“WHMC”). It is expected

that the employee demonstrate behavior consistent with the core values of WHMC. The employee shall support Whittier Hospital Medical Center’s

strategic plan and goals and direction of the performance improvement plan. The employee will also be expected to support all organizational

expectations including, but not limited to; Customer Service, Patient’s Rights, Confidentiality of Information, Environment of Care and WHMC initiatives.

SERVICE/

LEADERSHIP

• Makes effective decisions that move the organization toward its vision and achieve the organization’s goals.
• Integrates department services with other departments to assure coordinated hospital operations.
• Communicates effectively in writing and verbally to ensure understanding. Leads through listening, questioning, etc.
• Effectively through change, dealing positively with resistance to change.
• Effective in team building, conflict mediation and negotiation.
• Demonstrates the willingness and ability to perform
  
  
  

Additional Duties And Responsibilities In Different

areas of the hospital on an as-needed basis or as

determined by senior management.

• Maintains confidentiality as related to job responsibilities.
• Exhibits willingness to resolve problems as they arise.
• Attends required meetings. Present on time and is engaged in processes. Takes initiative in meetings and assumes responsibility for completing special assignments.
• Models the organization’s Mission, Vision and Core Values. Supports Patient Satisfaction initiatives including rounding and teamwork.
• Consistently projects positive professional image through appearance and behavior.
• Completes assigned work on time.
• Has read, understands, signed and conducts his/herself in accordance with the Standards of Conduct.
• Demonstrates an understanding of customer needs. Demonstrates courtesy, diplomacy, and tact in interactions with internal and external customers.
  
  
  

QUALITY

• Develops and implements policies and procedures that guide and support the provision of services. Reviews and revises policies and procedures as necessary, but every 3 years at a minimum.
• Takes a system approach to problem-solving and process improvement that involves staff.
• Participates in Joint Commission preparation activities and organizes all elements of the survey process including chapter preparedness, new standards implementation and corrective actions. Achieves substantial compliance during audits/ reviews, inspections, etc.
  
  
  

GROWTH Organizational

• Demonstrates foresight in planning for changes in services, work demands and staffing.
• Aligns departmental planning with the strategic plan of the organization. Individual
• Demonstrates initiatives to improve own capabilities as a leader.
• Sets goals for self; meets with senior manager to evaluate progress.
• Remains current in professional field.
• Maintains licensure, certification as appropriate.
  
  
  

COST

• Effectively uses financial information for strategicand operational decision-making.
• Consistently remains within established budget SWB/PAPD and supplies/PAPD.
• Monitors and manages employee time and attendance records (KRONOS) for accuracy and timeliness through electronic or manual systems.
• Identifies and implements methods of controlling costs or generating revenue while providing maximum value to both the patient and the hospital
• Demonstrates an understanding of the costs associated with an unsafe environment and works to minimize risk.
• Assumes a proactive role in the reduction of injuries by appropriate and timely employee education, investigations and follow-up. Assures employees utilize proper ergonomics.
  
  
  

PEOPLE

• Understands and effectively administers human resource policies and procedures.
• Understands and complies with employment laws (EEO, FMLA, ADA, etc.).
• Effectively coaches, counsels and disciplines employees. Provides ongoing feedback to staff.
• Effectively interviews and selects competent and qualified staff.
• Effectively supervises, delegates, schedules and assigns work to achieve goals.
• Effectively orients, trains and develops staff.
• Demonstrates commitment to hospital staff’s continual learning, growth and development.
• Educates hospital staff to processes and standards as needed to improve/promote quality initiatives.
• Conducts employee performance evaluations on time.
• Effectively administers policies and procedures regarding safety, environmental health, and risk management.
• Demonstrates an understanding of turnover relative to department. Works to minimize controllable turnover.
  
  
  

INFOMATIC

• A. Attends department specific education/training, inservices,and staff meetings. B. Conducts department specific performance improvement projects as related to information management and nursing education. C. Acts as the liaison between clinical workflows and information technology in the implementation, optimization and ongoing support of clinical systems involved with systems/programs such as electronic medical records. D. Leads or participates in research and development programs or other projects related to the evaluation, selection, implementation and use of advanced information technology relating to the clinical environment. E. Provides technical advice with clinical consideration either independently or as part of a project team in relatively technical or complex areas, e.g., network design, network management, technology assessment, desktop services, data communications and messaging services, Internet and related technologies, etc., where such advice is essential to the ultimate success of a project or other initiative. F. Solves difficult technical problems with clinical consideration that are referred by others, independently or in concert with senior staff, vendors, or outside experts as may be required. G. Tracks problem resolution by external parties, ensures follow- up, and communicates status to all who may be interested. H. Maintains a high level of expertise and competence in current and emerging technologies and nursing advances that are pertinent to the business and/or which are assigned; maintains knowledge of all clinical applications that interface across the facility I. Tracks vendor developments to guide the organization’s migration to new releases of hardware and software within acceptable timeframe, budget and quality constraints. J. Educates and trains junior staff related to information technology and technology management through on-the-job instruction and formal training programs. K. Maintains current knowledge of legal, regulatory and practice standards as well as policies and procedures that are supported by clinical applications. L. Serves as a subject matter expert in applications supported.
• M. Manage end-user education, issues and setup applications, including table profile changes and parameter changes. N. Direct re-engineering of clinical activities, as required, to improve the measured outcomes of patient care activities. O. Leads Joint Commission preparation activities and organizes all elements of the survey process including chapter preparedness, new standards implementation and corrective actions. Achieves substantial compliance during audits/ reviews, inspections, etc. P. Completes annual Plan, summary and reviews as necessary
  
  
  

EDUCATION

Program

Development

• A. Responsible for performing and documenting facility-wide needs assessments. B. Assists staff to identify learning needs and develops strategic plan to meet needs. C. Reviews data which may reveal learning needs. D. Meets with leadership to discuss & plan facility-wide educational department/hospital needs.
  
  
  

Planning

• A. Develops annual education plan that reflects the strategic
• plan of the facility. B. Designs educational programs which facilitate the attainment/maintenance of standards of care established within the organization. C. Plans educational activities that meet licensing board requirements, while adhering to regulatory standards. D. Develops effective written materials, i.e., outlines, lesson plans, handouts, evaluation tools/exams as needed. E. Applies concepts of learning to meet individual/group needs based on the age, culture, and educational level. F. Coordinates patient education by supporting staff with resources, educational materials and classes.
  
  
  

COMMUNITY

RELATIONS

• Represents the facility by interfacing with various Community Corporate organizations.
  
  
  

AGE SPECIFIC

COMPETENCY

• A. Incorporates adult learning concepts in all aspects of educational programs. B. Adjusts curriculum and presentation to accommodate various age/developmental learning groups. C. Coordinates a system for age specific education from birth to end of life for all clinical staff.
• Education Bachelor Science in Nursing or Bachelors in Computer Science/Engineering or Informatics preferred.
• Required Licensure California Registered Nurse License and BLS certification required.
• Minimum Experience 3 years acute clinical nursing experience.
• Leadership experience 1 year supervisory experience required.
• Knowledge Understanding of key information technologies, network and system technology, expert in micorsoft applications,
  
  
  

project management, ability to multitask and complete complex projects across departmental lines.