ACS Consultancy Services, Inc

Desktop support

ACS Consultancy Services, Inc New York, NY
ACS Consultancy Services, Inc

Desktop support

ACS Consultancy Services, Inc New York, NY
1 month ago 123 applicants

See who ACS Consultancy Services, Inc has hired for this role

Job Title: Desktop Support

Location: NYC, NY (Onsite)

Please share your candidate profile if it matches the following qualifications:

Mandatory Requirements

  • Technical experience in end-user desktop troubleshooting and support.
  • Technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activities.
  • Experience with ticket management software and related procedures (e.g., ITSM ServiceNow).
  • Experience managing and prioritizing support calls.
  • Proficiency with Microsoft Suite of products and desktop operating systems.
  • Experience working as a support manager in an IT environment, responsible for self-managing and supporting all aspects of IT within an office setting of 75+ staff.
  • Understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075).
  • Experience in a customer service role providing direct, in-person technical support to executive-level clients/customers and administrators.
  • Experience supporting, troubleshooting, and operating video-teleconference equipment.
  • Experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom).

If you meet these qualifications, please submit your application via link provided in Linkedin.

Kindly do not call the general line to submit your application

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

Referrals increase your chances of interviewing at ACS Consultancy Services, Inc by 2x

See who you know

Get notified about new Desktop Support Specialist jobs in New York, NY.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub